Carol Baker
Raleigh,North Carolina
Summary
With a proven track record at Advanced Dermology and Cosmetic Surgery Center, I excel in delivering compassionate client care and department management. Expertise in clinical judgment and fostering patient trust significantly enhances patient outcomes. Skilled in multitasking and healthcare ethics, I effectively lead teams towards achieving excellence in patient care with minimal resource wastage.
Professional healthcare leader with comprehensive experience in nursing supervision, ready to drive impactful results in clinical setting. Skilled in patient care management, team coordination, and policy implementation, ensuring optimal healthcare delivery. Known for strong collaboration, adaptability, and results-driven approach. Expertise in staff training, conflict resolution, and maintaining high standards of care.
Overview
20
20
years of professional experience
Work History
Private Elderly Caregiver
Joanne Remey
08.2013 - 07.2014
- Performed light housekeeping tasks to maintain clean and comfortable living environment for clients.
- Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
- Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
- Facilitated social engagement for clients by organizing outings, accompanying them on walks, or engaging in conversation.
LPN Office Nurse
Daytona Beach Women's Center
05.2012 - 01.2013
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in busy office setting.
- Assisted in maintaining clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as knowledgeable resource on office policies, procedures, documentation requirements.
Waitress
Tony's New York Pizza
06.2010 - 05.2012
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
LPN Office Nurse
Deland Medical Center
03.2009 - 11.2009
- Improved patient experience by providing compassionate and attentive nursing services in busy office setting.
- Assisted in maintaining clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within healthcare system.
Admissions Coordinator
Oaktree Nursing Facility
03.2007 - 12.2008
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
Cosmetic Surgery Supervisor
Advanced Dermology and Cosmetic Surgery Center
07.1994 - 02.2007
- Contributed to development and successful implementation of new clinical policies and procedures that led to improved patient outcomes.
- Mentored junior nurses to enhance their clinical skills and knowledge, leading to improved patient outcomes.
- Maintained high standard of patient care by regularly monitoring nursing staff performance and providing continuous feedback.
- Oversaw inventory management processes for medical supplies, ensuring adequate stock levels without wastage or excess expenditures on resources.
- Established positive relationships with patients and families through empathetic listening, open dialogue, and personalized attention to address concerns or questions about care plans.
- Promoted culture of safety within department by enforcing compliance with established protocols and policies.
Education
Vocational Certification of Completion - Massage Therapy And Esthetics
Florida College of Natural Health
Altamonte Springs, FLVocational Certificate of Completion As A LPN - Nursing
Seminole State College of Florida
Sanford, FLSkills
- Compassionate client care
Clinical judgment
Vital signs monitoring
HIPAA protocols
Routine medical procedures
Postoperative care
Patient confidentiality
Problem-solving abilities
Multitasking Abilities
Medical Terminology
Healthcare ethics
Timeline
Private Elderly Caregiver
Joanne Remey
08.2013 - 07.2014
LPN Office Nurse
Daytona Beach Women's Center
05.2012 - 01.2013
Waitress
Tony's New York Pizza
06.2010 - 05.2012
LPN Office Nurse
Deland Medical Center
03.2009 - 11.2009
Admissions Coordinator
Oaktree Nursing Facility
03.2007 - 12.2008
Cosmetic Surgery Supervisor
Advanced Dermology and Cosmetic Surgery Center
07.1994 - 02.2007
Vocational Certification of Completion - Massage Therapy And Esthetics
Florida College of Natural Health
Vocational Certificate of Completion As A LPN - Nursing
Seminole State College of Florida
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