Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Barclay

Covington,GA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

14
14
years of professional experience

Work History

Cashier

Big Lots
09.2021 - Current
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.

Revenue Officer

IRS
01.2011 - 09.2019
  • Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
  • Collected delinquent federal taxes and secured all delinquent returns.
  • Conducted research, interviews and investigations for information pertaining to alleged criminal violations.
  • Furnished taxpayer assistance and information to general public.
  • Considered alternative means of resolving tax debt issues if taxpayer could not pay
  • Prepared tax returns for individuals and businesses.
  • Recommended financial solutions in relation to tax implications.
  • Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Kept case data and contact information up to date to expedite proceedings.
  • Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Roosevelt High School
Atlanta, GA

Skills

Reliable

Mature

Timeline

Cashier

Big Lots
09.2021 - Current

Revenue Officer

IRS
01.2011 - 09.2019

Roosevelt High School

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Carol Barclay