Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Carol Barker

Mohawk,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Ready to help team achieve company goals. Excellent at multi-tasking and providing professionalism in every aspect. Very willing to learn new skills and develop my career.

Overview

19
19
years of professional experience

Work History

Assistant Store Manager

Aldi
05.2011 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Front End Supervisor

Michael's Arts And Crafts
05.2006 - 05.2011
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
  • Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
  • Participated in regular meetings with upper management to discuss front-end performance metrics.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Server

99 Restaurants
08.2004 - 05.2006
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Mohawk Central High School
Mohawk, NY

Skills

  • Business Development
  • Department Oversight
  • Loss Prevention
  • Customer Relations
  • Mentoring and Coaching
  • Problem-Solving
  • Goals and Performance
  • Attention to Detail
  • Organizational skills
  • Project management
  • Computer literacy
  • Data Management
  • Time Management

Additional Information

I have multiple professional references to back up my value as an employee.

Timeline

Assistant Store Manager

Aldi
05.2011 - 01.2024

Front End Supervisor

Michael's Arts And Crafts
05.2006 - 05.2011

Server

99 Restaurants
08.2004 - 05.2006

High School Diploma -

Mohawk Central High School

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Carol Barker