Summary
Overview
Work History
Skills
Work Availability
Quote
Timeline
References
Hi, I’m

CAROL BENN

San Antonio,TX
CAROL BENN

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Attentive to detail with experience in coordinating projects, programs and improvements.


Pronouns: she/her/hers

Overview

12
years of professional experience

Work History

Vaughn Endodontics
San Antonio, TX

Patient Coordinator
03.2021 - Current

Job overview

  • Manage over 75 calls per day ensuring call quality, patient satisfaction, professionalism and relationship building with referring offices
  • Communicate clearly with staff members, patients and referring offices
  • Maintain confidentiality of patient data and condition to safeguard health information.
  • Act as main point of contact for patients, doctors and staff by closely reviewing patient information and maintaining high levels of communication.
  • Resolve problems in areas such as patient communication and billing that could negatively impact services.
  • Provide subject matter expertise in case management and related procedures

Self-employeed
San Antonio, TX.

Life Coach
09.2019 - 02.2021

Job overview

  • Encouraged clients to set and meet reasonable goals and achieve their desired outcome by holding clients accountable for completing their assigned home practices
  • Designed customized coaching packages by intuitively knowing which tools and practices to use with clients based on their individual needs, goals and desires
  • Led up to 5 individual sessions per week and held monthly women's group
  • Created safe and sacred space through compassion, understanding and empathy so clients felt comfortable enough to go deep and be vulnerable enabling clients to experience transformation

Divine Inspirations, LLC
St. Louis, MO

President/Retail Store Business Owner
05.2017 - 07.2019

Job overview

  • Created, built, and managed all aspects of business from conceptualization to opening, running & operating store (writing business plan, inventory, payments to vendors & contractors, filing system, bookkeeping and all office administrative duties)
  • Handled all daily customer interactions, giving detailed, personalized, friendly & polite service to ensure customer retention
  • Scheduled and advertised special events, classes and workshops
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.

SAVA Workforce Solutions, LLC
Portland, OR

Investigative Assistant/Office Manager
05.2010 - 09.2015

Job overview

  • Office manager and administrative support to Assistant Special Agent in Charge (ASAC) and Tactical Diversion Squad for Portland District Office of The Drug Enforcement Administration
  • Maintained ASAC’s calendar, arrange travel arrangements, reconciled travel receipts, updated filing system and prepared office for yearly inspection
  • Managed daily running of office and supervised 5 administrative staff & 3 student interns. Coordinated meetings, trainings and conferences; ensured proper office procedures were implemented by staff; and in charge of negotiating with outside contractors
  • Daily use of Microsoft Office software to prepare reports, technical documents, graphs, charts, Power Point presentations and various support materials to compile research findings for weekly presentation to Special Agents in support of ongoing investigations
  • Liaison between Portland District Office and federal, state and local law enforcement agencies

Paradigm Technologies, Inc, MRAP JPO
Stafford, VA

Executive Administrative Assistant
07.2008 - 08.2009

Job overview

  • Served as liaison for administrative matters between Paradigm corporate office and Stafford project location
  • Developed and updated spreadsheets and databases for 35 employees on contract to track, analyze and report on team performance, accomplishments and hours billed for contract.
  • Responsible for daily calendar, arranging and tracking travel, meetings, and conferences for government customer
  • Updated strategic plan materials, spreadsheets and crafted presentations for briefings and presentations to include meetings with The Secretary of Defense and Congressional staff personnel
  • Organized and coordinated conferences and weekly meetings.

Skills

  • Business Management and Development
  • Customer Accounts Management
  • Meeting and Event Coordination and Support
  • Work Planning and Prioritization
  • Risk Mitigation and Management
  • Vendor Relationship Management
  • Electronic Communication Management
  • Microsoft Office Suite Expertise
  • Office Management
  • Coach and Mentor
  • Innovative and Visionary
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Timeline

Patient Coordinator
Vaughn Endodontics
03.2021 - Current
Life Coach
Self-employeed
09.2019 - 02.2021
President/Retail Store Business Owner
Divine Inspirations, LLC
05.2017 - 07.2019
Investigative Assistant/Office Manager
SAVA Workforce Solutions, LLC
05.2010 - 09.2015
Executive Administrative Assistant
Paradigm Technologies, Inc, MRAP JPO
07.2008 - 08.2009

References

References

Cherine Thompson

Mission Support Specialist

Professional Reference

cherine.m.thompson@ice.dhs.gov


Melissa Range

Freedom Coach/ Public Speaker/ Alchemist / Firewalk Instructor/Podcaster

Professional & Personal

melba1020@yahoo.com


Tabitha Herron

Emotion Code Practitioner/Healer

Personal

tabbycat0683@yahoo.com


Similar Profiles

CREATE PROFILE
CAROL BENN