Carol Birdsall
30 McIntosh Estates Way,GA
Summary
Versatile and compassionate professional with experience in creating comfortable environment as well as demonstrating an adaptable approach and a commitment to enhancing client care. Also, adept at providing emotional 1-1 support and healthcare coordination. Skilled in medication administration and fostering client companionship, consistently achieving positive impacts in diverse settings.
Overview
15
15
years of professional experience
Work History
Personal Care Aide
Matthew D. Willson/Center for Disability
06.2016 - 07.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Consulted with supervisor to assess case and plan strategies for enhancing care.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare doctors and nursing staff well-informed.
- Assisted client with feeding, bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Performed minor medical care including use of hoyer lift and cleansing of catheter line.
- Kept a healthy, cheerful and upbeat environment in order to help client maintain positivity under very difficult personal situation.
- Drove client to medical visits and extracurricular activities.
Administrative Assistant
The Norman Howard School
02.2007 - 07.2016
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled travel and accomodations for staff.
Education Coordinator
Oracle Corporation
06.2014 - 04.2016
- Identified customer needs to promote student success in computer/software based learning.
- Developed community marketing/education programming events designed to increase and improve educational outcomes and enrollment.
- Facilitated strong connections between Oracle and community workforces by identifying opportunities that enhanced program offerings for students.
- Performed all functions of the Education Center including billing, ordering of supplies, customer service issues.
Education
Business Diploma - Business
Bryant And Stratton College
Henrietta, NY06-1993
Associate of Arts - Psychology
Cayuga County Community College
Auburn06-1976
Skills
- Emotional Support
- Transportation Assistance
- Client documentation
- Appointment management
- Medication Administration
- Nutrition monitoring
- Healthcare coordination
- Adaptable approach
- Personal hygiene
- Compassionate client care
- Client companionship
- First Aid and Safety
Timeline
Personal Care Aide
Matthew D. Willson/Center for Disability
06.2016 - 07.2022
Education Coordinator
Oracle Corporation
06.2014 - 04.2016
Administrative Assistant
The Norman Howard School
02.2007 - 07.2016
Business Diploma - Business
Bryant And Stratton College
Associate of Arts - Psychology
Cayuga County Community College
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