Carol Borchardt
San Tan Valley,AZ
Summary
Experienced HR professional with a strong background in training and process improvement. Skilled in verifying documentation, conducting reporting, and enhancing operational efficiency. Proven ability to mentor team members, develop training programs, and collaborate with management to improve office procedures and create a positive work environment.
Overview
8
8
years of professional experience
Work History
Senior Human Resources Coordinator
Sequoia Consulting Group
10.2021 - Current
- Mentor junior HR team members by sharing knowledge and expertise, fostering professional growth among colleagues.
- Complete employment verifications and unemployment paperwork prior to hire or termination.
- Update training processes by reviewing existing documentation and creating a standard of process for the team.
- Spearhead completing state and federal reporting for clients.
- Reduce process gaps to achieve optimal productivity.
Orthodontic Lead
Jungle Roots Dentistry and Orthodontics
02.2018 - 10.2021
- Reviewed resumes for potential hires and evaluated their knowledge skills, and abilities needed within the practice
- Participated in new hire interviews and provided input to hiring managers on candidates for good company fit
- Developed new hire training curriculum
- Oversaw new hire training on office processes and procedures
- Responsible for sign off when trainees were proficient
- Ordered and organized inventory needed
- Partnered with managers to strategize office procedures to enhance a positive experience for patients.
Orthodontic Lead
Kidiatric Dental and Orthodontics
01.2017 - 02.2018
- Entered electronic patient data while following privacy laws and maintaining a high level of accuracy
- By example, encouraged team to cultivate a strong work ethic by demonstrating company values such as hard-work, diligence, patience, and respect
- Organized new employee orientation schedules for all new hires joining the team.
Education
Bachelor of Science - Business Management/Focus on Human Resources
DeVry University
09.2021
Skills
- Data Entry
- Operational improvement
- Project organization
- Customer Service
- Confidential Document Control
- Report Generation
- Excellent Communication
- Team Collaboration
- Coaching and Mentoring
- Attention to Detail
- Microsoft Office
Timeline
Senior Human Resources Coordinator
Sequoia Consulting Group
10.2021 - Current
Orthodontic Lead
Jungle Roots Dentistry and Orthodontics
02.2018 - 10.2021
Orthodontic Lead
Kidiatric Dental and Orthodontics
01.2017 - 02.2018
Bachelor of Science - Business Management/Focus on Human Resources
DeVry University
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