Carol Borowsky

• Tracked client participation in treatment services to identify attendance issues.
• Arranged community initiatives to build supportive networks for improved rehabilitation.
• Maintained client confidentiality and adhered to HIPAA guidelines.
• Planned appropriate treatment and discharge schedules to maximize success.

Worked with clients suffering from addictions and provided resources to assist them in the community.

Accepted referrals from team members and contacted those referrals to determine what services were needed.

Disseminated information for food banks, clothing resources, housing resources as well as medical and psychiatric service.

Kept documentation on all actions.

• Maintained detailed records in compliance with agency standards and regulations.

• Removed trash and cleaned kitchen garbage containers.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Stocked and rotated food items according to expiration dates.
• Assisted in setting up and breaking down kitchen stations.
• Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Maintained composure and work quality while under stress.
• Followed food safety practices and sanitation guidelines.
• Used manual or electric appliances to clean, peel, slice and trim foods.
• Provided friendly, courteous service to create memorable moments for guests.

• Processed customer payments and balanced cash drawers.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Portioned and wrapped food to place directly on plates for service to patrons.
• Developed and maintained positive relationships with customers to enhance service.

• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained current knowledge of evolving changes in marketplace.
• Solved customer challenges by offering relevant products and services.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Attended monthly sales meetings and quarterly sales trainings.
• Engaged with customers to build rapport and loyalty.
• Kept detailed records of daily activities through online customer database.