Carol Bryant
Ocala,FL
Summary
Accomplished Office Manager at Ocala Gynecology, adept at optimizing billing processes to boost revenue by 15%. Leveraged organizational skills and attention to detail to streamline patient scheduling and enhance operational efficiency. Proven leader in staff management, fostering strong team dynamics and ensuring compliance with healthcare regulations.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
34
34
years of professional experience
Work History
Office Manager
Ocala Gynecology
09.1990 - 12.2024
- Streamlined patient scheduling and appointment management systems to enhance operational efficiency.
- Developed and implemented office policies to ensure compliance with healthcare regulations.
- Oversaw billing processes, ensuring accuracy and timely submission of insurance claims.
- Analyzed office workflows to implement process improvements that enhanced productivity.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Developed close working relationships with front office and back office staff.
- Oversaw accounting, budgeting, and financial reporting.
- Streamlined billing processes for quicker reimbursement, improving cash flow.
- Reduced no-show rates by introducing reliable appointment reminder system.
- Ensured operational excellence, keeping office running smoothly during peak times and emergencies.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
High School Diploma -
Vanguard High School
Ocala, FLSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Bookkeeping
- Account reconciliation
- Credit and collections
- Mail handling
- Staff management
- Staff hiring
- Expense reporting
- Financial accounting
- Team leadership
- Attention to detail
- Multitasking and organization
- Reliability
- Phone and email etiquette
Timeline
Office Manager
Ocala Gynecology
09.1990 - 12.2024
High School Diploma -
Vanguard High School