Carol Campbell

Property Manager

Wilkinson Real Estate Advisors

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Coordinated with legal counsel to resolve tenant disputes.
Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
Maintained sufficient number of units market-ready for lease.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Developed and implemented marketing strategies to increase occupancy rates.
Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
Administered operations to handle needs of more than Number tenants across Number property units.
Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
Collected and maintained careful records of rental payments and payment dates.
Conducted regular inspections of both interior and exterior of properties for damage.
Kept properties in compliance with local, state, and federal regulations.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Communicated effectively with owners, residents, and on-site associates.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Delivered emergency 24-hour on-call service for tenants on building issues.
Maximized rental income while minimizing expenses through effective planning and control.
Coordinated appointments to show marketed properties.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Completed annual rent calculations using housing database software.
Responded to Common Area Maintenance (CAM) inquiries.
Generated leads for sales and rental properties through cold calls and referrals.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Generated professional networks by engaging in professional, industry and government organizations.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Planned special events such as lotteries, dedications and project tours.
Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.

Summary

Overview

Work History

Property Manager

Education

Property Management - Multi- Family Housing

Roperty Management - License

Skills

Accomplishments

Affiliations

Certification

Additional Information

Timeline

Property Manager

Property Management - Multi- Family Housing

Roperty Management - License

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