Carol Carpenter
Wenatchee,Washington
Summary
I am a certified Project Management Professional (PMP)® with a proven history of consistently delivering successful projects on schedule and within budget. My career reflects an unwavering dedication to excellence in project execution, leadership, and management. I possess a demonstrated aptitude for efficiently leading project teams, making pivotal decisions, and steering projects to successful completion. Throughout my extensive experience, I have maintained a solid track record of consistently meeting or surpassing project objectives, all while meticulously adhering to stringent timelines and budgetary restrictions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Real Estate Development Manager/Revenue Management Analyst
INW
02.2022 - Current
- Management of multiple projects, meeting all objectives within given scope, time, quality, and budget constraints
- Accountable for comprehensive oversight of construction and project management, ensuring successful completion of $40 million new construction project.
- Spearheading development of real estate properties by performing feasibility studies, obtaining real estate entitlements and leading acquisitions
- Establishing and implementing best practices, development standards, operational processes, and methodologies to ensure project success
- Scheduled utility service providers according to project timeline
- Enable cross-functional leadership and cultivate team synergy to drive success
- Proficient Revenue Management of commercial portfolio
- Developed and implemented strategic project plans to meet business objectives
- Coordinated bid and qualifications processes to select architects, professional consultants and contractors for projects
- Developed schedules for projects and managed all processes to obtain jurisdictional permits and approvals
- Maintained current contract files as prescribed by company contract policies and procedures
- Implemented and enforced policies and procedures to maintain properties to highest standards
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments
- Achieved project deadlines by coordinating with contractors to manage performance
- Identified plans and resources required to meet project goals and objectives
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Project Manager
Kittitas County Department of Public Works
03.2020 - 02.2022
- Managed design and construction of $5MM state-of-the-art public works facility, providing strong oversight and management skills to ensure conformity to building plans and design (project completed on time, on budget, and with zero safety incidents
- Negotiate with architects, engineers, and contractors using appropriate oral and written communication techniques to ensure project stays within scope and budget (reduced project costs by 19% and rework costs by 15%)
- Utilize project management techniques and principles while establishing and maintaining effective working relationships meeting project goals and maintaining productive construction site during COVID-19 pandemic (on-time project delivery; no lost time accidents)
- Coordinate all project closeout activities in manner consistent with project-related documents, contract requirements, and organizational policies to ensure seamless transition to building commissioning (reduced project closeout time by 10%)
- Monitored project performance to identify areas of improvement and make adjustments
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Achieved project deadlines by coordinating with contractors to manage performance
- Monitored project progress, identified risks and took corrective action as needed
- Developed and implemented project plans and budgets to ensure successful execution
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Developed and initiated projects, managed costs, and monitored performance
- Monitored project progress, identified risks and implemented corrective measures to acquire success
- Maintained schedules to meet key milestones at every project phase
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track
- Planned, designed, and scheduled phases for large projects
- Provided detailed project status updates to stakeholders and executive management
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
- Developed and implemented strategic project plans to meet business objectives
- Reported regularly to managers on project budget, progress and technical problems
- Analyzed project performance data to identify areas of improvement
Senior Real Estate Project Manager/PMO Director
CCI Real Estate Group
05.2018 - 03.2020
- As PMO Director, led effective implementation of PMO, creation of relevant documentation and software, training, and improved project management methodologies, improving project performance in all areas (10% reduction in scope creep, 62% increase in team morale, 14% decrease in overtime, and overspending)
- Resolved complex issues and provided full range of services to meet customer needs, including real estate asset optimization and recovery, risk management, land development, real estate property rights, appraisal, and consulting services
- Oversite, direction, and coordination of multidisciplinary teams for cost estimating, project management, C&D recycling, construction management, project/property inspections, and asset and facilities management on projects worth $15MM
- Coordinated bid and qualifications processes to select architects, professional consultants and contractors
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers
- Tracked project costs and other financial metrics to maximize profitability
- Analyzed and evaluated construction bids to select most cost-effective contractors
- Obtained building and specialty permits from local jurisdictional agencies
- Monitored construction sites for compliance with safety regulations and adherence to standards
- Performed accounting functions by tracking revenue and expenses for ongoing properties
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery
- Prepared detailed project estimates and reports for management review
- Implemented systems to improve process efficiency and reduce project duration
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment
Senior Project Manager
NR Construction/SoCal Crushing Inc.
12.2016 - 04.2018
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Partnered with project team members to identify and quickly address problems.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Established and managed change management processes to fulfill successful project transitions.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Recruited and oversaw personnel to achieve performance and quality targets.
Project - Senior Project Manager/Senior Consultant
AB Land Development/OO RM Inc
11.2010 - 12.2016
- Executed project integration management of manufacturing plant systems, facilities, and equipment to reduce annual operating expenses by $1.2MM while improving safety and quality of products
- Managed projects from start to finish, providing value engineering and business management expertise to reduce costs and increase profitability (contributed to $8MM increase in profitability)
- Utilized process and procedures, procurement, and resource management to efficiently deliver products to customers, cut lead times by 42%, increase production by 32% (increased revenue generated by 12%), improve customer service and retention by 10%, and improve quality control by 22%
- Introduced new systems of organization to streamline company changes
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Analyzed project performance data to identify areas of improvement
- Verified quality of deliverables and conformance to specifications before submitting to clients
- Facilitated workshops to collect project requirements and user feedback
- Worked effectively in fast-paced environments
- Excellent communication skills, both verbal and written
- Proved successful working within tight deadlines and fast-paced environment
- Designed new projects with timelines, budgets and scope of work plans
- Proved successful working within tight deadlines and fast-paced environment
- Planned, designed, and scheduled phases for large projects
- Monitored project performance to identify areas of improvement and make adjustments
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Achieved project deadlines by coordinating with contractors to manage performance
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
Education
Master of Business Administration - Marketing, Finance, Business Management
University of Washington
Seattle, WASkills
- Project Management Professional (PMP)®
- Capital Project Management
- Construction Management
- Risk Management and Safety Compliance
- Budgeting and Fiscal Management
- Operations Management
- Project Management Methodologies
- Process Improvement
- Interdisciplinary Team Coordination and Supervision
- Field Surveys
- Best Practices and Methodologies
- Key Performance Indicators (KPI)
- Change Implementation
- Facilities Management
Additional Information
- CA Licensed Real Estate Broker
- WA Licensed Real Estate Broker
Certification
Project Management Professional (PMP)®
June 2019 to present
Timeline
Real Estate Development Manager/Revenue Management Analyst
INW
02.2022 - Current
Project Manager
Kittitas County Department of Public Works
03.2020 - 02.2022
Senior Real Estate Project Manager/PMO Director
CCI Real Estate Group
05.2018 - 03.2020
Senior Project Manager
NR Construction/SoCal Crushing Inc.
12.2016 - 04.2018
Project - Senior Project Manager/Senior Consultant
AB Land Development/OO RM Inc
11.2010 - 12.2016
Master of Business Administration - Marketing, Finance, Business Management
University of Washington
Project Management Professional (PMP)®
June 2019 to present
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