Carol Cepican
Berwyn,IL
Summary
With a proven track record at Loyola University Medical Center, I excel in delivering high-quality patient care and leading teams to exceed operational goals. Expert in HIPAA compliance and adept at fostering a culture of excellence, my leadership at UPS enhanced team productivity significantly. Skilled in training and mentoring, I am a reliable team player committed to achieving and surpassing objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant-2
Loyola University Medical Center
Maywood, IL
06.2011 - 05.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Hub Sort Supervisor
United Parcel Services, UPS
1 Ups Way Hodgkins Ill
08.1996 - 05.2006
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
No Degree -
Morton College
Cicero, IL06-2010
High School Diploma -
J. Sterling Morton East High School
Cicero06-1982
Skills
- Patient care
- Training and mentoring
- HIPAA compliance
- Goal oriented
- Reliable team player
- Bathing assistance
- Employee motivation
Certification
CPR Certified
Phlebotomy Certified
Certified Nursing Assistant Certificate
Went to Morton College for 2 years to acquire this certification
Timeline
Certified Nursing Assistant-2
Loyola University Medical Center
06.2011 - 05.2017
Hub Sort Supervisor
United Parcel Services, UPS
08.1996 - 05.2006
No Degree -
Morton College
High School Diploma -
J. Sterling Morton East High School