Carol Champion
Boca Raton,FL
Summary
Knowledgeable in Nursing leadership and management with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Overview
15
15
years of professional experience
Work History
Director of Surgical Service
Northwest Medical Center, HCA Healthcare
08.2024 - 03.2025
- Managed 68-bed medical- surgical unit, oversaw 94 directs reports.
- GHR, Lawson, Nursing Insights, Kronos, Vigilanz, Joint commission regulatory, annual evaluations.
- Reduced hospital readmission rates through comprehensive post-surgical follow-up programs.
- Achievements:.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established and rolled out unit specific service line education Ortho/Surgical in partnership with key service line physicians.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Manager CVPCU
Northwest Medical Center, HCA Healthcare
04.2023 - 08.2024
- Oversight of daily operations on a 30-bed unit overseeing 70 Directs reports.
- Achievements:
- Graduate of the HCA Leadership Essentials Program April 2024.
- Managed the Kaumatua Mentoring Program, which led to reduction of first Year RN turn over rate by 10%.
- Established Unit Based Council projects (Quite Time, unit assignment form to help ensure transparency of acuity of patient's assignment to improve nurse workload and improve patient's safety.
- Decreased RN vacancy rate by 10%.
- Developed and implemented the CVPCU admission and discharge criteria.
- Decreased call bell response time by 4 minutes to achieve division goal of less than 3 minutes.
- Improved Employee Engagement score over past 2 surveys by 15% from 2023-2024.
- HCAHPS score increased by 15% over rolling 12 months.
Registered Nurse Oncology Unit
Boca Regional Hospital
04.2022 - 04.2023
- Registered nurse in an oncology medical/telemetry unit, providing care to post-surgical patients, oncology patients receiving radiation and chemotherapy treatment.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Manager Neuroscience Unit
Florida Medical Center
04.2019 - 02.2022
- Oversee the daily operation of a 36-bed acute care unit.
- 34 direct reports, implementing effective hiring plans and disciplinary action when needed, and annual evaluations.
- Responsible for adhering to the units' budget guidelines..
- Achievements:
- Established a respite area for nurses to help improve the mental wellbeing of staff.
- Implemented wound care and fall prevention action plan that decreased fall rates by 50% and zero HAPI.
- Ensured smooth onboarding of new nurses during the COVID crisis and successfully retained 90% of new hires with in the first year of service.
- Obtained zero deficiencies in the Joint Commission Survey & The Comprehensive Stroke Program.
Adjunct Clinical Professor
Florida Atlantic University
09.2019 - 12.2019
- Provided individualized support to struggling students, addressing unique challenges and encouraging success in their clinical education journey.
- Enhanced clinical education by incorporating evidence-based practices and real-world case studies into lectures.
- Assisted in curriculum design efforts, integrating innovative teaching strategies that catered to diverse learning styles.
Neuro-Telemetry RN/Charge Nurse
Florida Medical Center/Tenet Corporation
02.2017 - 04.2019
- Medication administration, patient assessment, NIHSS, EKG, IV access, blood administration, use of timeout to avoid medical errors, infection control, chart review, reporting critical values.
- Educating patient and families on medication compliance, side effects, use of core measurement for stroke, CHF patients, proficient in Cerner Electronic Health Record.
- Effectively communicated information regarding patient status changes or concerning findings to physicians promptly, facilitating timely interventions..
- Enhanced patient care by providing continuous monitoring and assessment of telemetry patients.
RN Case Manager
JBFCS Mishkon Division
01.2014 - 04.2017
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Excellent communications skills to deliver teaching for all aspects of care for direct care professionals for the following topics: medication administration, wound care, diabetic care, tube feeding, first aid, symptoms of illness and emergency situations.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Developed and implemented a telephone triage protocol for the nursing department.
RN Case Manager
Ohel Bais Ezra
06.2010 - 01.2014
- Nursing oversight in a long-term home facility.
- Management of psychotropic medications, review of lab work and collaboration with psychiatrist and physicians of critical lab values, new onset of physical or neurological changes, followed through in a timely manner of doctor's orders.
- Collaboration of patient's medical care with inter- disciplinary team members regarding client diagnosis, treatments, and medication changes, to support corrective behavior plans proposed by the psychologist and other team members.
- Supervised direct- care professionals in medication administration, and yearly in-service training.
Home Care RN
Greater New York Home Care
05.2010 - 10.2011
- Responsibilities, initial client assessment to determine adequate level of care.
- Supervision of home care attendant and assigned tasks.
- Medication review.
- Developed strong rapport with patients and their families through empathy, active listening skills, and genuine concern for their wellbeing.
- Evaluated effectiveness of current treatments by regularly reassessing patient condition and adjusting care plans accordingly.
Education
Master of Science - Nursing Informatics
Excelsior College
Albany, NY01-2018
Bachelor of Science - Nursing
Excelsior College
Albany, NY01-2014
Associate of Science - Nursing
Kingsborough Community College
Brooklyn, NY01-2009
Skills
- Operational management
- Regulatory compliance
- Employee engagement
- Service line education
- Operational efficiency
- Verbal and written communication
- Problem-solving aptitude
- Reliability
- Training and mentoring
- Analytical thinking
Professional License / Certifications
Florida/Multi State Nursing License 2026
BCLA 2025/ ACLS 2025
Timeline
Director of Surgical Service
Northwest Medical Center, HCA Healthcare
08.2024 - 03.2025
Manager CVPCU
Northwest Medical Center, HCA Healthcare
04.2023 - 08.2024
Registered Nurse Oncology Unit
Boca Regional Hospital
04.2022 - 04.2023
Adjunct Clinical Professor
Florida Atlantic University
09.2019 - 12.2019
Manager Neuroscience Unit
Florida Medical Center
04.2019 - 02.2022
Neuro-Telemetry RN/Charge Nurse
Florida Medical Center/Tenet Corporation
02.2017 - 04.2019
RN Case Manager
JBFCS Mishkon Division
01.2014 - 04.2017
RN Case Manager
Ohel Bais Ezra
06.2010 - 01.2014
Home Care RN
Greater New York Home Care
05.2010 - 10.2011
Master of Science - Nursing Informatics
Excelsior College
Bachelor of Science - Nursing
Excelsior College
Associate of Science - Nursing
Kingsborough Community College
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