Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

CAROL CHOATE

Plano,United States

Summary

A senior project manager with experience in software development projects, cloud data migration, and hybrid agile Proven success in leveraging Agile methodologies to maximize team productivity and deliver projects on time and within budget Well-versed in SDLC and PLC, with extensive knowledge using tools like Microsoft Project, Smartsheet, and Jira to manage project workflows and ensure seamless collaboration across cross-functional teams. With a focus on clear communication and stakeholder management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Technical Project Manager

Mars.Com
08.2023 - Current
  • Created Smartsheet dashboard: developed centralized platform to guide all relevant parties in successfully implementing ERP system, ensuring timely and budgeted project completion.
  • Communicated project updates: Regularly inform stakeholders at all levels about progress and changes in project.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Led initiatives to integrate ERP solutions, improving procurement and vendor management, resulting in smoother operations and cost savings.
  • Worked closely with stakeholders and cross-functional team of developers, data analysts, solution architects, and testers to align and accomplish departmental objectives.
  • Managed and completed projects with budgets ranging between $800,000 and $900,000 without exceeding budget.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications

Technical Project Manager

Texas Dep.of Transportation
12.2020 - 08.2023
  • Managed complex State Agency project aimed at developing cloud-based solutions and migrating data from legacy platforms to cloud- based environments
  • Oversaw Development team involved in decommissioning of legacy systems and migration to new platform
  • Developed and maintained project plans for successful transition from Waterfall to agile development environment
  • Monitored and reported on project progress, budget, and timeline to ensure 99.9% success
  • Assisted in development and implementation of process improvements to improve project efficiency
  • Coordinated resources to ensure successful completion of all project deliverables
  • Led regular meetings with stakeholders to review project progress and address any issues
  • Developed and maintained relationships with stakeholders to ensure effective communication and collaboration
  • Coordinated with developers, testers, architects, and other cross-functional team members to ensure seamless collaboration and integration of software components.

Project Manager

Asurity Financial Services
12.2019 - 11.2020
  • Facilitated regular meetings with clients to discuss project status, risks, issues, and dependencies, ensuring timely delivery of projects and client satisfaction
  • Monitored project performance to identify areas for improvement and make adjustments.
  • Developed and maintained project plans, risk logs, change management logs, and other project-related documents using project management tools such as MS Project and Jira
  • Established and maintained effective relationships with clients, stakeholders, and vendors, resulting in 25% increase in repeat business
  • Provided after-sales support, including incident management and resolution, problem management, ongoing maintenance, and change management, resulting in 95% client satisfaction rate.
  • Crafted process improvement strategy, boosting efficiency by 20%
  • Facilitated workshops to collect project requirements and user feedback.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Project Manager and Scrum

Amazon
11.2014 - 11.2019
  • Implemented hybrid Agile and employed Scrum practices for project teams, fostering collaboration, accelerating product development, and consistently achieving project timelines with enhanced workflow for high-quality results
  • Enhanced supply chain agility by implementing hybrid Agile methodologies, significantly improving procurement cycles and inventory management through predictive analytics and real-time data integration
  • Led Marketplace Integration Project, overseeing development and deployment of Amazon's e-commerce platform integrations
  • Utilized advanced cloud technologies, including Microsoft Dynamics 365 and ERP systems, to modernize retail platform
  • Cultivated stakeholder partnerships, maintaining clear communication for smooth project flow among team members, product owners, and external vendors
  • Orchestrated Scrum ceremonies, including daily stand-ups, sprint planning, backlog refinement, and retrospectives, foster clear communication and prompt conflict resolution across all project levels.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas for improvement and make adjustments.

Education

Bachelor of Science - Information Technology/Project Management

Southern New Hampshire University
New Hampton, NH
05.2023

Skills

  • Tools & Proficiencies:
  • Jira, Confluence, Azure, Office 365 (Excel, PowerPoint, SharePoint, Windows, Word), Slack, Smartsheet
  • Microsoft Project, Project Portfolio Mgt tools SAPERP
  • Hard Skills:
  • Project Management:
  • Comprehensive experience in planning and executing IT projects
  • Technical Integration: Expertise in technical integrations and system migrations
  • Data Analysis: Proven track record in system integration mapping for data quality
  • Project Management Tools: Mastery over Jira, MS Project, and Smartsheet
  • Agile Methodologies: Proficient in Agile, Scrum, and Waterfall frameworks
  • Soft Skills:
  • Leadership: Demonstrated expertise in leading diverse project teams and stakeholders
  • Relationship Building: Adept at building and sustaining robust relationships with key stakeholders
  • Problem Solving: Expertise in identifying, monitoring, and resolving project-related risks
  • Communication: Exceptional verbal, oral, and written communication skills
  • Critical Thinking: Demonstrated ability to bridge the gap between high-level business strategy and project milestones

Certification

SDLC | Change Management | Resource Management | Removing Blockers | Stakeholder Management | Integration |Risk Management and Mitigation | Effective Communication | Conflict Resolution | Project Planning | Budgeting | Team Building | Meeting Initiation and Facilitation | Direct Report | Cross-Functionality | Coaching | Continuous Improvement | Playbook and Toolkit Creation | Supply Chain| Kickoff Meetings | Enterprise Applications | Agile Projects | WBS | Timely Project Completion | Data Integrations - Project Management Framework: Agile, Waterfall, Scrum

Additional Information

  • AWARDS & RECOGNITION_______________________________________ , Exceptional service and support to US Military and Coalition Forces in Afghanistan (2010-2014), contributing to LOGCAP IV mission success during Operation Enduring Freedom.

Timeline

Technical Project Manager

Mars.Com
08.2023 - Current

Technical Project Manager

Texas Dep.of Transportation
12.2020 - 08.2023

Project Manager

Asurity Financial Services
12.2019 - 11.2020

Project Manager and Scrum

Amazon
11.2014 - 11.2019

Bachelor of Science - Information Technology/Project Management

Southern New Hampshire University

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CAROL CHOATE