Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Registered Nurse, Ambulatory Care Gastroenterology
Rush University Medical Center, RUMC
04.2024 - Current
Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes
Maintains positive and professional relationships with all members of the healthcare team through effective communication, mutual support and respect.
Recognizes changes in patient status and responds effectively to enhance patient outcomes.
Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes
Obtains prior authorizations for medications and procedures. Initiates appeals and external independent reviews when needed.
Promotes a health work environment as a Wellness Ambassador and member of the Wellness Committee
Provides comprehensive patient assessments to develop personalized care plans in accordance with established protocols.
Utilizes electronic health record systems for accurate documentation, ensuring compliance with regulatory standards and facilitating communication among providers.
Increases patient adherence to treatment plans by providing thorough education on medications, procedures, and lifestyle modifications.
Registered Nurse, Pediatrics
Loyola University Medical Center
02.2001 - 04.2024
Charge nurse on pediatric unit
Epic superuser
Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
Provided educational support to patients and families to inform them of procedures.
Provided bedside care and treatment for patients in Pediatric/Surgical unit and in monitored Intermediate Care unit
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Adhered to strict safety measures by carefully determining proper dosages before administering medications.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
Advocated for patients by communicating care preferences to practitioners and verifying interventions met treatment goals
Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Provided culturally sensitive care and communication for patients and caregivers
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse
Adventist LaGrange Memorial Hospital
08.2000 - 02.2001
Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes
Maintains positive and professional relationships with all members of the healthcare team through effective communication, mutual support and respect.
Recognizes changes in patient status and responds effectively to enhance patient outcomes.
Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes
Obtains prior authorizations for medications and procedures. Initiates appeals and external independent reviews when needed.
Promotes a health work environment as a Wellness Ambassador and member of the Wellness Committee
Education
Bachelor Of Science - Nursing
Northern Illinois University
Dekalb, IL
05.1997
Skills
PICC Lines
Mentoring New Nurses
CPR Instructor
Wound and Ostomy Care
Infection Control Procedures
Seizure Disorders
Airway Management
Pain Management Techniques
Epic Systems
Critical Thinking
Tracheostomy Care
Family Education
Analytical Thinking
Patient Triage
G Tube care and enteral feedings
Providing age appropriate care to diverse population of patients
Accomplishments
Daisy award nomination from a patient
Affiliations
Society of Pediatric Nurses
American Nurses Association ANA and state membership
Case Management Society of America
Certification
PALS - Pediatric Advanced Life Support
ACLS- Advanced Cardiac Life Support
BLS- Basic Life Support
American Red Cross BLS Instructor
American Heart Association BLS Instructor
Certified Pediatric Nurse
Committees
Ambulatory Department Advisory Committee
GI Wellness Committee
Ambulatory Practice Council
Timeline
Registered Nurse, Ambulatory Care Gastroenterology