Summary
Overview
Work History
Education
Skills
Accomplishments
Perfect Attendance for 32 years
Timeline
Generic

Carol Clancy

Massapequa,NY

Summary

Accomplished Account Assistant and Team Leader with a proven track record at Optum, Change Healthcare and Per-Se Technologies. Expert in financial tracking and fostering teamwork, I excel in streamlining processes and enhancing team performance. My background includes proficient in EPIC for revenue management and leading diverse teams to exceed performance goals. Proficient in credentialing providers in Medicare and Medicaid applications along with EDI, ERA and EFT enrollments for all different payers that use a clearinghouse

Overview

36
36
years of professional experience

Work History

Account Assistant

Optum/Change Healthcare
03.1989 - 02.2025

Proficient in EPIC to pull charges, payments, encounters to prepare for a revenue calculator to track information for preparation for client invoicing in the amount of 364,000. .

  • Supported the timely completion of month-end closing activities, improving overall financial operations.
  • Prepared detailed reports on financial performance, assisting management in making informed decisions about resource allocation.
  • Streamlined account management processes for improved efficiency and reduced errors.
  • Gathered, evaluated and summarized account data in detailed financial reports.

Team Leader

Per-Se Technologies
03.1989 - 02.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Completed 30 different accounts processed the patient bills with the payments and totaled the deposits up and filled out bank deposit slips and took the deposits to the bank.

Enrollment Specialist

Change Healthcare/Optum
03.1989 - 02.2025
  • Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for 45 hospital site's for provider's simultaneously.
  • Enrolled providers and Medicaid, Medicare, and private insurance plans.
  • Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
  • Updated, entered, and reviewed customer data.
  • Proficient in enrollments for providers in EDI, ERA, EFT which includes many different payers for many hospitals that use a clearinghouse.

Education

Associate of Arts -

SUNY Farmingdale
Farmingdale, NY
06-1985

Skills

  • Teamwork and collaboration
  • Provider enrollment
  • Data management
  • Financial reports analysis
  • Financial reports
  • Financial tracking
  • Data entry
  • Documentation and reporting

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained 99% accuracy in all financial reports going to the client/manager.

Perfect Attendance for 32 years

Never called in sick for 32 years.

Timeline

Account Assistant

Optum/Change Healthcare
03.1989 - 02.2025

Team Leader

Per-Se Technologies
03.1989 - 02.2025

Enrollment Specialist

Change Healthcare/Optum
03.1989 - 02.2025

Associate of Arts -

SUNY Farmingdale
Carol Clancy