Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Clark

Conway,AR

Summary

Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Sales/Assistant Manager

Car World Auto Group
05.2022 - Current
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Assisted sales team with completing customer transactions and managing issues.
  • Trained new associates in successful sales and performance strategies.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Hired, trained and motivated sales and marketing professionals.
  • Developed monthly team action plans and monitored progress.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
  • Coached sales team both collectively and individually to help each employee achieve monthly goals.
  • Used Software to keep track of sale's team performance metrics.
  • Coordinated office operations and kept store in compliance with company standards.

BHA

Conway Behavioral Health Hospital
05.2021 - 05.2022
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds every Timeframe to check on residents.
  • Performed client intake procedures according to internal standards for new admissions.
  • Facilitated on-site activities, support groups and outings for clients.
  • Searched resident belongings prior to and during stays.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Prepared and submitted daily Type reports to management.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Counseled and mentored clients on substance use and life choices.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Assisted and counseled Number patients daily.
  • Assessed clients upon admission and discharge to detox; took blood draws for labs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

QBHP

Birchtree
06.2016 - 05.2020
  • Partnered with healthcare teams to address care plan management, development and implementation.
  • Diagnosed issues and implemented treatment plans to resolve problems or help manage symptoms.
  • Met with patients to discuss medical histories and current complaints.
  • Reviewed patient allergies, problems, medications and immunization statuses.
  • Implemented therapeutic regiments involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
  • Recorded patients' health histories and provided over Number consultations weekly.
  • Determined appropriate treatments to achieve balance in body.
  • Participated as monitoring physician in clinical trials of medications and treatments for patients suffering from Type conditions.
  • Analyzed care plans and upheld JCAHO, Medicare and Medicaid guidelines.
  • Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
  • Reviewed patient records, medications and immunization statuses.
  • Devised treatment plans for disorders involving cardiovascular, endocrine and other internal systems.
  • Monitored practice budget closely to prepare financial reports for monthly board of directors meetings.
  • Liaised with staff, residents and fellows to engage in training and educational needs.
  • Prepared reports and conferred with interdisciplinary team to discuss patient progress.
  • Diagnosed and treated patients suffering from chronic, debilitating conditions.
  • Reviewed and researched patients' medical records and charts to determine past conditions.
  • Collaborated with healthcare team to support continuity of care and coordination of services.

Education

Nursing

EACC
Forrest City, AR

Administrative Assistant

ASU/Bebee
Searcy, AR

Skills

  • Client Needs Assessment
  • Loan Underwriting
  • Brand Visibility
  • New Account Development
  • Goals and Performance
  • Effective Selling Strategies

Timeline

Sales/Assistant Manager

Car World Auto Group
05.2022 - Current

BHA

Conway Behavioral Health Hospital
05.2021 - 05.2022

QBHP

Birchtree
06.2016 - 05.2020

Nursing

EACC

Administrative Assistant

ASU/Bebee
Carol Clark