Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Carol Creese

Fort Worth,TX

Summary

Dynamic and versatile professional with a proven track record at Colonial Country Club, excelling in fast-paced environments. Skilled in food preparation and safety, coupled with exceptional team coordination and customer service. Demonstrated ability to improve kitchen efficiency and member satisfaction, leveraging time management and problem-solving skills for peak performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Line Cook

Colonial Country Club
01.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing member satisfaction, and repeat business.
  • Experience in 4 Kitchens including; 3 A La Cart restaurants, banquets, daily buffets, brunch service, and chef attended action stations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients. Following First in First Out Procedures.
  • Expediter for Multiple Restaurants ensuring Food Quality, Special Requests, and Proper Table Delivery
  • Microsoft Experience on Excel and Word; Developing Menus and Recipes with seasonal ingredients; Updating Inventory Sheets with itemized counts and new products; Operating Procedures for Kitchen Proficiency and New Hire Documents; Banquet Orders and General Kitchen Orders through storeroom manager.
  • Food Trak and Concur Website Experience; Scanning and Importing Invoices; Sorting Inventory; Transfers through different venues; Creating Transfers for Requisition Sheets.

Barista

Dutch Bros
09.2022 - 01.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained and Tested to Memorize Recipes, Ratios, and Correct Pours.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Used POS system to accurately enter orders and process payments.

Team Lead

Slice And Dice Pizzeria
07.2019 - 04.2022
  • Team Lead:
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Cashier:
  • Greeted customers entering store and responded promptly to customer needs while building customer relationships to encourage repeated business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Used POS system to enter orders, process payments and issue receipts.
  • Kitchen:
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Delivery Driver:
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Social Media:
  • Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.

Education

Certification of Culinary Arts - Culinary Arts

Culinary School of Fort Worth
Fort Worth, TX
06.2023

High School Diploma -

Cibola High School
Albuquerque, NM
05.2022

Skills

  • Time Management
  • Attention to Detail
  • Highly motivated
  • Cleaning and organization
  • Customer Service
  • Reliable and Trustworthy
  • Food Preparation
  • Problem-Solving
  • Food safety knowledge
  • Team Coordination
  • Knife Skills
  • Following cooking methods
  • Food Allergen Safety
  • Customer Focus
  • Performance monitoring
  • Coaching and Mentoring
  • Complaint resolution
  • Cash handling and management
  • POS Systems
  • Staff Training

Certification

  • ServSafe Managers
  • Food Handlers
  • Certification of Culinary Arts

Timeline

Line Cook

Colonial Country Club
01.2023 - Current

Barista

Dutch Bros
09.2022 - 01.2023

Team Lead

Slice And Dice Pizzeria
07.2019 - 04.2022

Certification of Culinary Arts - Culinary Arts

Culinary School of Fort Worth

High School Diploma -

Cibola High School

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Carol Creese