Carol Dees
Hagerstown,MD
Summary
Versatile professionald with experience excelling in customer service and complex problem-solving. Interactions and service solutions. Highly skilled in conflict resolution, communication. Effective team and adaptable to changing needs. Focused on achieving results through efficient and empathetic service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Junk Removal Driver/Loader
Brookes House Junk Removal
02.2024 - 11.2024
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Increased productivity by assisting in loading/unloading vehicles expediting the delivery process.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Retail Sales Associate
Brooke's House Thrift Store
02.2020 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Direct Support Professional
Sevita DBA as REM Care
01.2011 - 09.2013
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Education
High School Diploma -
Continental Academy
06-2008
Skills
- Valid Driver's License
- Customer Service
- Medical Terminology
- Computer Skills
- Complex Problem-solving
Certification
- Home Health Aide (HHA) Certification
- Certified Sales Professional (CSP)
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
Timeline
Junk Removal Driver/Loader
Brookes House Junk Removal
02.2024 - 11.2024
Retail Sales Associate
Brooke's House Thrift Store
02.2020 - 11.2023
Direct Support Professional
Sevita DBA as REM Care
01.2011 - 09.2013
- Home Health Aide (HHA) Certification
- Certified Sales Professional (CSP)
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
High School Diploma -
Continental Academy
Similar Profiles
Diego GarciaDiego Garcia
Worker at House Junk RemovalWorker at House Junk Removal
Daniel YablunovskyDaniel Yablunovsky
Operations Manager at Ducking Junk - Hauling & Junk RemovalOperations Manager at Ducking Junk - Hauling & Junk Removal
James FisherJames Fisher
Owner/Operator at Junk Pros Junk RemovalOwner/Operator at Junk Pros Junk Removal