Carol Dyer

• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Communicated with patients, ensuring that medical information was kept private.
• Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.

In charge of assigned blood drives to insure the safe collection of blood units to be infused to matched patients.

• Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
• Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
• Arranged transportation and documented details of discharge transition plans.
• Worked with providers to define quality metrics and outcome reporting process.
• Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
• Collaborated with patients and families to provide care and treatment education.
• Planned and coordinated patient discharges.
• Helped set goals, determine appropriate interventions and connect resources for individual patients.
• Assessed patient conditions during daily rounds and recommended changes to care plans.
• Verified high-quality care through enforcement of standards and conduction of regular performance evaluations.
• Managed department staff by monitoring performance, implementing improvement plans and conducting training.
• Provided safe mobility support to help patients move around personal and public spaces.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Communicated with patients, ensuring that medical information was kept private.
• Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.
• Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Motivated and supervised Number Job title and Job title in delivering quality patient care.
• Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Reviewed and evaluated test results to suggest care and treatment options.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.