Carol Elston

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Negotiated favorable terms for lease agreements, securing optimal rental rates for property owners.
• Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
• Managed vendor relationships to ensure quality service while minimizing costs for property maintenance and repairs.
• Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
• Evaluated market trends to determine competitive rental pricing strategies that maximize profit potential for property owners.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple aspects from project start through delivery by prioritizing needs and delegating assignments.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Maintained open communication with multiple sub contractors simultaneously.
• Made all coordinated file drops for permits and work verification.

• Enhanced animal well-being by conducting regular health assessments and administering appropriate medical treatments.
• Implemented enrichment programs for improved behavioral health in captive animals, leading to a more natural environment.
• Assisted veterinarians with surgeries and medical procedures, ensuring the highest level of care for each animal.
• Developed and maintained detailed records of medical histories, dietary needs, and behavioral observations for accurate tracking of animal care.
• Trained new staff members on proper handling techniques and safety protocols, reducing instances of injury to both staff and animals.
• Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
• Administered prescribed medications accurately and timely, improving overall health outcomes of treated animals.
• Participated in ongoing professional development opportunities, staying current on best practices within animal care and management fields.
• Kept animals clean and free of contaminants to promote optimal health.
• Administered medications to animals in treatment and documented changes in condition.
• Maintained equipment and facility to keep animal care environment and tools in good working order.
• Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
• Documented animals' weight, size and condition on the report for review by senior staff.

Trotted horses for lameness exams.

Held horses for dental and basic health exam.

Monitored anesthesia for surgery.

Prepared instrument packs for gelding clinic and delivered new packs to veterinarians for new patient after recovering prior patient.