Carol Evans
Waco,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
16
16
years of professional experience
Work History
Cashier/Cook Associate
Kent Kwik
Waco, TX
08.2024 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Resolved customer complaints regarding food quality or services provided.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Organized storage areas for efficient usage of space.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Adhered to food safety standards when storing and preparing foods.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Associate
Amazon
Waco , TX
08.2022 - 03.2024
- Collaborated with other departments to ensure successful product launches.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Analyzed financial data to identify trends and areas for improvement.
- Identified opportunities for process improvement and cost savings initiatives.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Ensured compliance with company safety regulations at all times while on the job.
- Operated equipment such as scanners and scales correctly during checkout process.
- Trained new associates on store operations, policies, and procedures.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Recommended, selected and located merchandise based on customer desires.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed payments using point-of-sale systems.
- Organized backroom areas to maintain a clean and organized work environment.
- Helped customers locate items within the store using the inventory system.
- Maintained records related to sales for store management.
- Described merchandise and explained use, operation and care.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted customers with selecting items and answering questions about products.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Developed and maintained relationships with clients and vendors.
- Provided customer service support for inquiries, complaints, and returns.
CNA
Wesley Woods Senior Living
Waco , TX
08.2009 - 01.2020
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Administered medications under supervision of a licensed nurse.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Monitored food intake and output as directed by nursing staff.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents in preparing for activities and social programs.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Distributed drinking water and nourishment to residents.
- Helped residents walk with or without self-help devices.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Collected specimens from patients for laboratory testing purposes.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Education
GED -
TSTC
Waco Skills
- ID Verification
- POS Systems
- Payment Collection
- Customer Assistance
- Drawer balancing
- Cash Register Operation
- Customer Service
- Cash Handling
- Inventory Management
- Staff Training
- Staff Mentoring
- Cleaning and sanitizing
- Written and verbal communication
- Order Taking
- Ordering and stocking
- Scanner operations
- Cash Management
- Daily Reporting
- Credit and cash transactions
- Time management skills
- Money Handling
- Inventory Control
- Order Packaging
Languages
English
Professional
Timeline
Cashier/Cook Associate
Kent Kwik
08.2024 - Current
Associate
Amazon
08.2022 - 03.2024
CNA
Wesley Woods Senior Living
08.2009 - 01.2020
GED -
TSTC
Similar Profiles
Samuel BaumbachSamuel Baumbach
Team Member at Kent KwikTeam Member at Kent Kwik
Santa Teresa CortezSanta Teresa Cortez
Cashier & Cook at Kent KwikCashier & Cook at Kent Kwik
Nicholas CromwellNicholas Cromwell
Customer Service Representative at The Kent Kwik CompaniesCustomer Service Representative at The Kent Kwik Companies