Carol Farrell
Maiden,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Overview
21
21
years of professional experience
Work History
Shipping and Receiving Manager
Hickory Printing Solutions, an RRD Company
Conover, NC
05.2014 - 05.2024
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Ensured that all customer orders were processed correctly and shipped on time.
- Maintained detailed records of shipments including weight, cost, method of shipment.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
- Conducted periodic reviews of existing procedures in place to suggest modifications where necessary.
- Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
- Updated relevant databases with information concerning orders received or shipped out each day.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Identified opportunities to reduce cost and improve productivity.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Negotiated with carriers and warehouse operators for services and preferential rates.
Quality Control / Sample Clerk
Hickory Printing Solutions, an RRD Company
Conover, NC
04.2009 - 04.2014
- Organized filing system for the office to ensure easy access of documents.
- Prepared letters, reports, memos, presentations, and other documents using Microsoft Office Suite applications.
- Developed efficient procedures for data entry into various databases.
- Created spreadsheets using advanced Excel formulas to track inventory levels.
- Compiled statistical data from a variety of sources to create reports on areas such as production costs and labor hours worked per project.
- Assisted in creating marketing materials such as brochures or flyers.
Manufacturing Analyst
Hickory Printing Solutions, an RRD Company
Conover, NC
07.2006 - 03.2009
- Analyzed production data and identified areas of improvement for optimizing manufacturing operations.
- Created comprehensive reports on the performance of existing manufacturing processes.
- Developed metrics for measuring productivity levels across various stages of the manufacturing process.
- Recommended ways of streamlining production processes by utilizing automation techniques.
- Created detailed reports outlining cost savings achieved through improved efficiency initiatives.
Printing Press Assistant
Hickory Printing Solutions, an RRD Company
Conover, NC
07.2003 - 06.2006
- Set up and operate various printing presses in accordance with job specifications.
- Inspected printed materials for quality control purposes.
- Adjusted feeder systems, ink flow, temperature controls and other settings as required.
- Maintained accurate records of production runs, waste and other related metrics.
- Operated auxiliary equipment such as folding machines, collators and slitters.
- Cleaned press components between jobs to prevent contamination of materials from one job to another.
- Checked color accuracy using densitometers or spectrophotometers when necessary.
- Followed safety guidelines at all times while working with printing machinery.
- Readied finished product for shipping or delivery according to established procedures.
- Stacked boxes of printed material onto pallets for transport or storage.
- Provided support to lead operators by performing tasks associated with their duties.
- Collaborated closely with supervisors to review job orders prior to beginning a new run.
- Kept work areas clean and organized at all times in compliance with safety protocols.
- Maintained machines in good working order by cleaning, lubricating and adjusting.
- Examined printed copy for correct ink density, position on paper and registration.
- Jogged and stacked paper, delivering blank or partially printed stock to equipment.
- Posted and adhered to lockout/tagout, hazardous material handling and hearing and eye standards.
- Loaded printing press with paper and modified margins to comply with paper size requirements.
- Used hand tools to make small repairs and regularly clean printing presses.
- Inspected random paper samples during print runs to confirm accurate ink and paper type.
- Properly handled hazardous waste materials to uphold safety regulations.
Education
High School Diploma -
Maiden High School
Maiden, NC06-1988
Skills
- Warehouse Operations
- Shipping procedures
- Order Fulfillment
- Stock control
- Freight Management
- Freight Cost Reporting
- Shipment Tracking
- Staff Management
- Data Entry
- Order Management
- Logistics Coordination
- Organizational Skills
- Inventory Management Software
- Critical Thinking
- Problem-Solving
- Analytical Skills
- Proficient in Excel and Word
Affiliations
- Proud mother of two and grandmother of one
- Loves gardening and decorating
Websites
References
References available upon request.
Timeline
Shipping and Receiving Manager
Hickory Printing Solutions, an RRD Company
05.2014 - 05.2024
Quality Control / Sample Clerk
Hickory Printing Solutions, an RRD Company
04.2009 - 04.2014
Manufacturing Analyst
Hickory Printing Solutions, an RRD Company
07.2006 - 03.2009
Printing Press Assistant
Hickory Printing Solutions, an RRD Company
07.2003 - 06.2006
High School Diploma -
Maiden High School
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