Carol Fenner
Corpus Christi,TX
Summary
Reliable secretary with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Dedicated Office Assistant with over 45 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Quick Books, Microsoft Word, Oasis and history achieving high data output.
Overview
46
46
years of professional experience
Work History
Secretarial Assistant
Aim Directional Services LLC
07.2011 - Current
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
- Provided exceptional customer service to clients and visitors, creating a welcoming environment.
- Expedited invoice processing by accurately tracking expenses and submitting payments in a timely manner.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Secretarial Assistant
Southern Royalty/G.P. McCreless
11.1978 - 10.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Accounts Payable and receivables, Payroll.
Education
High School Diploma -
Mary Carroll High School
Corpus Christi, TX05.1976
Skills
- Data entry proficiency
- File Management
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- Payroll Processing
- Supply Restocking
- File systems management
- Accounts receivable and payable
- Supply Ordering
- Multi-Line Phone Systems
- Quickbooks
- Mail distribution
- Account reconciliations knowledge
- Customer relations and communications
- Microsoft Office
- Data Entry
- Invoice Processing
- Administrative Procedures
Timeline
Secretarial Assistant
Aim Directional Services LLC
07.2011 - Current
Secretarial Assistant
Southern Royalty/G.P. McCreless
11.1978 - 10.2010
High School Diploma -
Mary Carroll High School
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