Carol Fulce
South Bend,IN
Summary
Proven to excel in customer satisfaction, I leveraged my strong work ethic and food safety knowledge at Walmart Store #4483 to significantly enhance service quality. By focusing on cleanliness and fostering client relationships, I consistently met targets, contributing to a positive reputation and repeat business. My dedication to excellence and ability to multitask under pressure set me apart.
Customer service skills.
Overview
26
26
years of professional experience
Work History
Deli Clerk
Walmart Store #4483
03.2024 - 04.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Lyft Driver
Lyft
02.2021 - 04.2021
Customer Sales Representative
Americall Group
04.2000 - 12.2002
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Described product highlights and benefits to help guide purchasing decisions.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Assistant to Credit Manager
Corporate Staffing Resources
01.1998 - 08.2000
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
Education
GED - Business
SBCSC
South Bend, IN1983
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Cleaning and sanitizing
- Safe Food Handling Practices
- Food Preparation
- Safe Food Handling
- Hospitality service expertise
- Order taking accuracy
- Flexible Schedule
- Work Area Maintenance
- Equipment use
- Proper food handling
Timeline
Deli Clerk
Walmart Store #4483
03.2024 - 04.2024
Lyft Driver
Lyft
02.2021 - 04.2021
Customer Sales Representative
Americall Group
04.2000 - 12.2002
Assistant to Credit Manager
Corporate Staffing Resources
01.1998 - 08.2000
GED - Business
SBCSC
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