Summary
Overview
Work History
Education
Skills
Timeline
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Carol Gil

Carol Gil

Clermont

Summary

Dedicated professional with a proven track record of delivering high performance in various roles. Excellent communication and problem-solving skills to efficiently resolve issues and enhance service satisfaction. Experienced in financial record management, data entry, and reconciliation within accounting environments. Utilizes accounting software and tools to improve efficiency and accuracy, while upholding strong ethical values that make a trusted asset in any team.

Overview

25
25
years of professional experience

Work History

Member Service Representative(Remote-Part Time)

United Healthcare Group
10.2024 - Current
  • Helped large volume of customers, Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Verified customer identification and documentation for compliant transactions.

REAL ESTATE ADVISOR/Property Management Assistant

Irm Investments, Real Estate And Management LLC
04.2017 - Current
  • Provide advice to clients about market conditions and guidance/assistance through the process of buying, selling, or leasing properties. connecting them with mortgage professionals, inspectors, insurances agents, searching properties, helping draft contract paperwork, and guide negotiations
  • Analysis of ROI for RE investors who want to build a solid rental portfolio and offer property management guidance and service if needed
  • Conduct tours while professionally presents features and benefits of communities and properties. Pre-screening customers. Assisting office to process rental applications and verifying qualifications, using Promax and Screening software.
  • Assist management team with lease renewal procedures, preparing lease packages for new tenants, collecting deposits, and providing orientation materials.
  • Performed regular property inspections and documented any necessary repairs or maintenance(move out, mid tenancy and before move in)


Medical Representative

Pfizer, Wyeth Pharmaceuticals
02.2009 - 03.2015


  • Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
  • Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Enhanced sales processes by utilizing CRM software to track client interactions and follow up on potential leads systematically.
  • Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.

Senior Accountant Analyst

Faber Castell-Sanford Pencil Factory
05.2000 - 02.2009
  • Played a pivotal role in successful audit completion, working closely with external auditors to provide necessary documentation and clarification on complex accounting matters.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation of discrepancies.
  • Managed accounts payable function efficiently, ensuring timely vendor payments while optimizing cash flows utilization.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Prepared monthly journal entries, Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Education

License - Real Estate Sales Associate

Acre Institute
03-2017

Certificate - QuickBooks Accounting Software

CASAS-Miami
01.2016

Master degree - Sales and Marketing

UNIVERSIDAD DE CARABOBO
01.2009

Bachelor in Accounting -

UNIVERSIDAD DE CARABOBO
06.2005

Skills

  • Enthusiastic about client support
  • Self-motivated learner
  • Systematic approach
  • Strong attention to detail
  • Proponent of teamwork
  • Strong relationship-building abilities
  • Experienced in computer software usage
  • Bilingual in English and Spanish
  • Financial transactions and data inputting
  • Account reconciliation and payroll processing
  • Administrative and office support

Timeline

Member Service Representative(Remote-Part Time)

United Healthcare Group
10.2024 - Current

REAL ESTATE ADVISOR/Property Management Assistant

Irm Investments, Real Estate And Management LLC
04.2017 - Current

Medical Representative

Pfizer, Wyeth Pharmaceuticals
02.2009 - 03.2015

Senior Accountant Analyst

Faber Castell-Sanford Pencil Factory
05.2000 - 02.2009

Certificate - QuickBooks Accounting Software

CASAS-Miami

Master degree - Sales and Marketing

UNIVERSIDAD DE CARABOBO

Bachelor in Accounting -

UNIVERSIDAD DE CARABOBO

License - Real Estate Sales Associate

Acre Institute

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