Summary
Overview
Work History
Education
Timeline
Carol Gonyon

Carol Gonyon

Elkhart,IN

Summary

In 2018 my husband was diagnosed with cancer therefore I had to semi retire and stay home and take care of him as his only caregiver first had surgery in Indianapolis and then he was home for 21 weeks. He died in 2021 and then after trying to get to her through the necessary Things you have to do when you lose a loved one. I finally went out and got a job at Pak a Sak I had worked there several years prior to that.


Prior to the above I worked at medical offices, including Elkhart, General Hospital, River Oaks OB/GYN in Elkhart clinic my experience most positions included patient account rep with accounts receivable collections correspondence filing claim is this Medicare, Blue Cross, Indiana, and Michigan Medicaid, commercial insurance companies, as well as auditing and accounts at River Oaks, OB/GYN and clinic I handle all Indiana Medicaid claims, including electronic billing, and following up on all denied claims I also have a lot of experience and data entry work.

Some of the jobs overlapped I also own my own business for quite a few years for my customers where my prior concern and I had to travel quite a bit with that

Overview

6
6
years of professional experience

Work History

Cashier/clerk

P a Sak
04.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.

Auto Transport

Right Way Auto
03.2018 - 09.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cashier/clerk

Walmart
02.2017 - 03.2018
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma - Business Administration

Elkhart High, Elkhart, IN
05.1971

Timeline

Cashier/clerk - P a Sak
04.2022 - 08.2023
Auto Transport - Right Way Auto
03.2018 - 09.2019
Cashier/clerk - Walmart
02.2017 - 03.2018
Elkhart High - High School Diploma, Business Administration

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Carol Gonyon