Carol Goree
Dallas,TX
Summary
Proven track record of enhancing guest satisfaction and streamlining office operations, notably at Eastman Kodak Company. Skilled in disaster recovery planning and maintaining a professional attitude under pressure. Excelled in roles requiring organizational abilities and a knack for improving safety procedures, significantly contributing to operational efficiency and team success.
Overview
34
34
years of professional experience
Work History
Suite Server/Attendant
Oakland Coliseum/Oakland Raiders,Oakland A's 's
2007.05 - 2015.08
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Resolved guest issues promptly, maintaining professionalism and poise in challenging situations.
- Assisted in training new servers, sharing best practices for success in serving upscale clientele.
- Facilitated seamless communication between front-of-house staff members, ensuring smooth operations during dinner service hours.
- Effectively communicated with team members to optimize workflow during peak hours.
- Collaborated with kitchen staff to ensure the highest quality of food was served to guests.
- Demonstrated strong knowledge of menu items, recommending dishes based on customer preferences and dietary restrictions.
- Enhanced customer satisfaction by providing exceptional service and timely assistance.
- Efficiently managed multiple tasks, ensuring prompt order delivery and accurate billing.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Protected guests by following proper food handling procedures.
- Verified accuracy and quality of orders before delivery.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Office Manager
Eastman Kodak Company
1981.08 - 1994.05
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Education
Certificate - Baking And Pastry Arts
San Francisco Baking Institute
San Francisco, CA06.2007
Associate Of Applied Business - Business Administration And Management
Laney College
Oakland, CA06.1994
Skills
- Alcohol Compliance
- Professional Attitude
- Organizational abilities
Timeline
Suite Server/Attendant
Oakland Coliseum/Oakland Raiders,Oakland A's 's
2007.05 - 2015.08
Office Manager
Eastman Kodak Company
1981.08 - 1994.05
Certificate - Baking And Pastry Arts
San Francisco Baking Institute
Associate Of Applied Business - Business Administration And Management
Laney College
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