Carol Gray
Houston,TX
Summary
Reliable service-focused professional with several years of experience providing first-class support to my clients in home healthcare as a Certified Nurse Aide (CNA) and to executives at the COB, CEO, EVP, VP, and manager levels as an Administrative Assistant. My experience allows utilization of interpersonal and collaborative skills exemplifying the ability as a strong planner and problem solver who adapts to change, works independently, and as a team player. Experienced in handling multiple priorities responsibly while being able to take on new tasks as needed, meeting tight deadlines without compromising quality, and exceeding employer expectations.
Overview
14
14
years of professional experience
Work History
Certified Nurse Aide
Arosa
Houston, TX
09.2021 - 01.2026
- Facilitated patient comfort and safety by aiding in activities of daily living.
- Engaged in professional development to strengthen knowledge of patient care techniques.
- Provided attentive care to patients with diverse illnesses and disabilities.
- Enhanced patient mobility by assisting with transfers, ambulation, and positioning tasks when needed.
- Increased efficiency in medical record keeping through meticulous documentation of all administered medications, treatments provided, and relevant observations made during shifts.
- Expedited communication between healthcare team members by actively participating in shift change report meetings and conveying relevant patient information effectively.
- Monitored patient vital signs, reporting changes to nursing staff promptly.
Administrative Assistant
John Robert's Federal Contracts Consultants
Houston, TX
05.2018 - 08.2021
- Handled calendar management and event coordination.
- Safeguarded proprietary data with high discretion.
- Prepared billing documents and monitored customer payments.
- Facilitated administrative needs for team members and supervisors.
- Streamlined collaboration with internal divisions, external companies, and public representatives.
- Analyzed policies and procedures to ensure consistent workflow.
- Coordinated scheduling and logistics for client meetings and project deadlines.
- Managed correspondence and documentation for federal contract proposals.
Executive Administrative Assistant
Suzy's Express, Inc.
Houston, TX
09.2011 - 04.2018
- Handled reception duties, ensuring all visitors, contractors, and personnel were greeted and assisted.
- Ensured cost compliance in freight movement from origin to destination.
- Coordinated freight logistics and compiled sales reports for management evaluation.
- Assembled pricing and cost details for accounts receivable.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Managed executive calendars, scheduled meetings, and coordinated travel arrangements to ensure efficient use of time.
- Developed and maintained filing systems, enhancing document retrieval and organizational efficiency.
Education
BBA - Marketing
Texas State University
San Marcos, TXCertificate - Nurse Aide
AHHS:Nurse Aide Training School
Pasadena, TX11.2009
Skills
- Reliable team player
- Patient care
- Basic life support
- Vital signs monitoring
- MS Office programs
- Professional communication skills
- Appointments/meetings/schedules management
Timeline
Certified Nurse Aide
Arosa
09.2021 - 01.2026
Administrative Assistant
John Robert's Federal Contracts Consultants
05.2018 - 08.2021
Executive Administrative Assistant
Suzy's Express, Inc.
09.2011 - 04.2018
BBA - Marketing
Texas State University
Certificate - Nurse Aide
AHHS:Nurse Aide Training School