CAROL GUTIERREZ

• Selling Supplements at Costco Wholesale
• Cultivated relationships with clients to enhance customer loyalty and satisfaction.
• Delivered product presentations and demonstrations to effectively communicate features and benefits.
• Trained new staff on sales techniques and company policies to ensure compliance and efficiency.
• Managed customer inquiries and resolved issues to enhance satisfaction and loyalty.
• Cultivated deep understanding of product features to answer questions and overcome objections.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Verify invoices
• Verified invoices accuracy using advanced scanning systems and tracking software.
• Contact facilities personnel to clarify issues related to invoices.
• Contact AP specialist to resolve issues related to invoices.
• Collaborated with supply chain teams to enhance operational efficiency and workflow processes.
• Mentored junior verifiers on best practices for quality assurance and compliance standards.
• Implemented process improvements that reduced verification times while maintaining high accuracy levels.
• Monitored ongoing trends in verification methodologies and technologies, staying current on best practices in the field.

A- Cycle count

• 1- Inventory count.
• 2- Report generation.
• 3- Updated the inventory on PRMS system.
• 4- Analyze the variance report.
• 5- Investigative work.
• 6- Investigate possible causes of losses and scrap.
• 7- Supervisor backup.

B- Record-keeper

• 1- Collect productivity from all shifts and manufacture department.
• 2- Report productivity on PRMS system.
• 3- Analyze Kronos working hours with PRMS productivity.

C- Accounts payable support

• 1- Open correspondence.
• 2- Search PO number and match with receipt number on PRMS.
• 3- Pay PO and NON-PO invoices.
• 4- Reach out to suppliers requesting monthly statements.
• 5- Freight verifications.
• 6- Compare pricing and identify pricing changes.
• 7- Streamlined communication processes between departments, improving collaboration and project outcomes.

D- Extruder Operator (Extrusion Dept.)

• 1- Assemble dies, fine-tune and start the extrusion machine to produce tubes, ensuring that the automatic controllers that regulate the process correspond to the predetermined parameters. Preform dimensional and visual tests on the product.

E- Quality Inspector Technician (Back up)

• 1- Preform visual and dimensional tests on products and be able to dispose of your product based on the result obtained.
• 2- Carry out sampling according to Procedures and Specifications.
• 3- Document by manual means (Checker Chart) and/or electronic means (POMS modules) the information required by the specifications and procedures. This includes, but is not limited to, parameters, batches, test results taken from the materials produced, etc.
• 4- Comply at all times with Good Manufacturing Practices (GMP), Good Documentation Practices (GDP) with the company's rules and regulations.

F- Assembler II (Buretrol Dept.)

• 1- Assemble medical devices.

• - Sales
• - Contact artist for contract processing
• - Artist payout process

• - Labeling
• - Ticketing
• - Scan merchandise
• - Packing
• - Shipping
• - Inventory count

• - Printing
• - Match checks with statement
• - Filing