Carol Hairston
History Department Coordinator/Entry-Level Adjunct Professor
Baton Rouge,LA
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
46
46
years of professional experience
4
4
years of post-secondary education
Work History
Coordinator, History Department
Louisiana State University
Baton Rouge, LA
10.2021 - Current
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Served as initial contact for the history department. Greets faculty, students, and visitors.
- Enters history courses into the mainframe for the course catalog.
- Supervise and manages student workers for the department, which includes, hiring, onboarding, job continuations, timekeeping, and approval of time sheets for payroll in Workday.
- Responsible for procurement of office supplies, computer equipment, and furniture for the department.
- Maintain inventory of office supplies and computer equipment, and serves as department asset custodian.
Support Specialist II
Yulista Holdings, LLC
Huntsville, AL`
11.2011 - 10.2021
- Utilized maintenance ticketing system to track customer requests and prioritize urgent needs.
- Maintained the digital badge system for all visitors.
- Accepted and received classified and secret documents for the company.
- received and transferred incoming calls.
- Distributed mail and packages.
- Supervised the contracted janitorial staff.
- Trained and utilized the digital conference room scheduler.
- Help set up for meetings and trainings.
- Assisted Human Resource department with administrative duties.
Campus Operator
Alabama A&M
Huntsville, AL
03.2011 - 11.2011
- Handled customer escalations professionally, upholding positive team reputation and maintaining satisfaction.
- Connected callers with appropriate professional, department, or business.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
Education
Master of Arts - Adult Education And Training
University of Phoenix
Online 12.2021 - 06.2023
Bachelor of Science - Communication
University of Phoenix
Online 04.2019 - 05.2021
Skills
Administrative oversight
Scheduling and calendar management
File and data retrieval systems
Schedule Coordination
Staff Management
Event Coordination
Manager
Military
United States Air Force
1977 - 1984
Discharge: Honorable Discharge
Timeline
Master of Arts - Adult Education And Training
University of Phoenix
12.2021 - 06.2023
Coordinator, History Department
Louisiana State University
10.2021 - Current
Bachelor of Science - Communication
University of Phoenix
04.2019 - 05.2021
Support Specialist II
Yulista Holdings, LLC
11.2011 - 10.2021
Campus Operator
Alabama A&M
03.2011 - 11.2011