Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Carol Hawthorne

Dothan,AL

Summary

I am a professional with extensive administrative experience in various business settings. I have extensive events coordination experience and I also have retail business experience as a convenience store owner. I am devoted to excellent customer service to all I come in contact with.

Overview

29
29
years of professional experience

Work History

HR Generalist

Enmarket
Savannah, GA
10.2022 - Current
  • Assisted with payroll processing by verifying timekeeping records.
  • Managed recruitment processes, including job postings and interviews.
  • Provided guidance to managers on employee relations issues.
  • Investigated complaints of discrimination or harassment within the workplace.
  • Provided essential support to address individual HR needs of employees.

Bookkeeper

Aikman and Roberts
Hilton Head Island, SC
06.2021 - 10.2022
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Processed accounts payable and receivable transactions.

Owner, Manager

Gi Gi's Country Store
McDavid, Florida
03.2014 - 06.2019
  • Owned and managed a convenience store to include hiring, supervising and payroll for employees
  • Managed inventory and kept all books and records.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw budgeting and financial management.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Manager/ Assistant Vice President, Human Resources

Navy Federal Credit Union
Pensacola, Florida
08.2008 - 11.2013
  • Provided oversight and vision for the day to day Human Resources operations for Navy Federal's Pensacola facilities
  • Communicated and coordinated with Navy Federal Executive Leadership Team on legal matters and direction for Human Resource efforts.

Sr. Employee Relations Specialist/Supervisor Employee Relations

Navy Federal Credit Union
Pensacola, Florida
08.2004 - 08.2008
  • Applied knowledge and expertise of federal and state employment laws to provide advice, guidance and mediation to employees
  • Worked with attorneys on legally complex situations to develop responses and recommend courses of action.

Coordinator, Equal Opportunity and Diversity

The University of West Florida
Pensacola, Florida
08.1995 - 08.2004
  • Responsible for coordination of Cultural Diversity Events
  • Also responsible for managing and investigating complaints of discrimination and harassment utilizing federal and state law
  • Wrote and executed the Affirmative Action Plan for The University.

Education

M.S. Interdisciplinary Humanities -

The University of West Florida
12.2005

B.A. Sociology -

The University of West Florida
06.2002

Skills

  • Communication and Presentation
  • Highly organized and efficient
  • Highly Motivated

Awards

  • Received the Presidents Award for Leadership at Navy Federal Credit Union, 2010, Pensacola, Florida
  • Employee of the Year, The University of West Florida, 2001

References

References available upon request

Timeline

HR Generalist

Enmarket
10.2022 - Current

Bookkeeper

Aikman and Roberts
06.2021 - 10.2022

Owner, Manager

Gi Gi's Country Store
03.2014 - 06.2019

Manager/ Assistant Vice President, Human Resources

Navy Federal Credit Union
08.2008 - 11.2013

Sr. Employee Relations Specialist/Supervisor Employee Relations

Navy Federal Credit Union
08.2004 - 08.2008

Coordinator, Equal Opportunity and Diversity

The University of West Florida
08.1995 - 08.2004

M.S. Interdisciplinary Humanities -

The University of West Florida

B.A. Sociology -

The University of West Florida

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Carol Hawthorne