Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carol Hernandez

Miami,FL

Summary

Resourceful Financial Operations Specialist known for high productivity and efficiency in task completion. Excel in problem-solving, communication, and adaptability, ensuring seamless financial operations and support within fast-paced environments. Eager to leverage my experience and skills in a challenging role that offers opportunities for professional development and advancement. My goal is to contribute to a dynamic team and organization, where I can continue to learn and make a meaningful impact.

Overview

6
6
years of professional experience

Work History

Financial Operations Specialist

Associated Energy Group
Miami, FL
05.2018 - Current
  • Accurately issue invoices to AEG Fuels' customers.
  • Generate reports for management review of customer transactions.
  • Review invoices for accuracy before processing payments to vendors.
  • Process related vendor payables following established procedures.
  • Produce customer receivable invoices by adhering to company processes.
  • Review and process vendor payables with attention to accuracy.
  • Identify and address any inaccuracies in vendor payables.
  • Clearly communicate any issues that could prevent successful turnaround.
  • Maintain awareness of the status of incoming documents in DocuWare and prioritize processing accordingly.
  • Work with the Accounting Team to address issues during the close process.
  • Collaborate with the CSR Team on credit and rebill requests for customer invoices.
  • Assist other team members as needed.

Receptionist

Associated Energy Group
Miami, FL
01.2018 - 05.2018
  • Greeted visitors and provided them with assistance.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted with special projects assigned by management when required.
  • Sorted incoming mail and directed to correct personnel each day.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Kept updated records of office expenses and costs, assisting with budget tracking.

Education

High School Diploma -

Southwest Miami Senior High School
Miami, FL
06-2016

Skills

  • Excellent verbal and written communication
  • Strong organizational and multitasking abilities
  • Proficiency in financial software and data analysis
  • Attention to detail and problem-solving skills
  • Customer service excellence
  • Proficient in Microsoft Office Suite

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Financial Operations Specialist

Associated Energy Group
05.2018 - Current

Receptionist

Associated Energy Group
01.2018 - 05.2018

High School Diploma -

Southwest Miami Senior High School
Carol Hernandez