Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Carol Higgins

Office Administration
Lancaster,OH

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Burkett & Associates
Newark , Ohio
04.2017 - 12.2024
  • Answered multi-line phone system, routing calls, delivering messages to up to eight attorneys, and greeting clients.
  • Processed outgoing and incoming mail.
  • Scheduled attorney appointments.
  • Communicated with courts in several counties and scheduled court hearings as needed.
  • Filed documents electronically and in person with the courts.
  • Provided document organization through electronic and standard filing.

Administrative Assistant

Retirement Specialists of Central Ohio
Newark , Ohio
02.2016 - 04.2017
  • Supported financial planner through scheduling meetings, and preparing crucial documents.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence, handled incoming and outgoing mail and faxes, and greeting clients.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies.

Education

Bachelor of Arts - History/Art History

Ohio Wesleyan University
Delaware OH
05.2001 -

Skills

Timeline

Administrative Assistant

Burkett & Associates
04.2017 - 12.2024

Administrative Assistant

Retirement Specialists of Central Ohio
02.2016 - 04.2017

Bachelor of Arts - History/Art History

Ohio Wesleyan University
05.2001 -

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Carol HigginsOffice Administration