Carol Higgins
Office Administration
Lancaster,OH
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Burkett & Associates
Newark , Ohio
04.2017 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to up to eight attorneys, and greeting clients.
- Processed outgoing and incoming mail.
- Scheduled attorney appointments.
- Communicated with courts in several counties and scheduled court hearings as needed.
- Filed documents electronically and in person with the courts.
- Provided document organization through electronic and standard filing.
Administrative Assistant
Retirement Specialists of Central Ohio
Newark , Ohio
02.2016 - 04.2017
- Supported financial planner through scheduling meetings, and preparing crucial documents.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence, handled incoming and outgoing mail and faxes, and greeting clients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Education
Bachelor of Arts - History/Art History
Ohio Wesleyan University
Delaware OH 05.2001 -
Skills
Computer skills- Word, Office, Outlook, TimeSolv, Clio, Dropbox, Nextiva
Proofreading
Administrative support
Professional communication
Scheduling and calendar management
Computer skills- Word, Office, Outlook, TimeSolv, Clio, Dropbox, Nextiva
Timeline
Administrative Assistant
Burkett & Associates
04.2017 - 12.2024
Administrative Assistant
Retirement Specialists of Central Ohio
02.2016 - 04.2017
Bachelor of Arts - History/Art History
Ohio Wesleyan University
05.2001 -