Carol Howard

• Expanded Salesforce application capabilities to align with strategic goals, driving a 30% increase in user adoption.
• Collaborated with Senior Leadership to design comprehensive software development roadmaps, synchronizing efforts with organizational objectives.
• Spearheaded integration of 2,000 employees and thirty-five locations into BrandSafway IT infrastructure on schedule with zero technical debt.
• Directed cross-functional IT integration groups comprising infrastructure, applications, cybersecurity, and support specialists.
• Enhanced PMO framework in coordination with PMO leadership.
• Developed comprehensive reports to track project milestones for senior management.

• Managed infrastructure-focused Kanban teams to enhance project delivery.
• Implemented streamlined Agile methodologies resulting in on-time completion for 91% of sprints.
• Streamlined backlog management by aligning closely with stakeholders to address key priorities effectively.
• Collaborated within Scrum of Scrums to drive the timely completion of infrastructure projects.

Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.

• Directed revisions of entity-related content on SAP-sourced business documentation for international markets.
• Spearheaded onboarding of 184 EDI trading partners and 5 VANs to SAP PO, implementing data-driven strategies for process optimization.
• Oversaw all aspects of project engagement encompassing planning, vendor collaboration, and resource distribution.
• Created high-level presentations and reports for project assessment.
• Diagnosed and corrected IDOC mapping problems, enabling recovery of $12 million in unpaid invoices.
• Managed worldwide UAT initiatives, securing full user satisfaction before project launch.
• Conducted project post-mortems and created a recommendations report to identify successful and unsuccessful project elements.

• Collaborated with three Agile teams focused on Global Sales, Revenue Management, and BI Analytics to drive project success.
• Developed detailed product roadmaps alongside product owners ensuring timely identification and management of development dependencies.
• Obtained project funding through collaboration with Delivery Managers to create strong business cases outlining resource needs, costs, and timelines.
• Ensured transparency by aligning stakeholder expectations with detailed updates on project developments.
• Streamlined Agile processes by educating business partners on leveraging Rally to manage tasks seamlessly.
• Guided Project Managers transitioning to Agile practices.
• Produced portfolio financial reports alongside staff accounts, leading to a 40% reduction in unrecorded project invoices during the initial year.
• Oversaw budgets from $150,000 to $5 million, showcasing robust financial oversight.

• Simultaneously directed multiple projects, overseeing three development teams.
• Facilitated risk management by identifying and collaborating with key project stakeholders.
• Led Data Interface and Web Services projects to integrate master data from acquisitions.
• Partnered with legal experts to address compliance challenges.
• Directed projects optimizing integration and processing of information within the EDW framework.
• Developed detailed program status reports outlining critical risks, issues, changes, and achievements.
• Oversaw project budgets spanning $250,000 to $3 million, maintaining detailed financial oversight.
• Projects included Radiant and Digital Insight acquisitions; Subscription Commerce (Zuora); Watch List Compliance

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• Directed diverse teams to deliver Oracle Financial Analytics, Project Analytics, and MicroStrategy conversion projects.
• Oversaw budgets ranging from $15,000 to $2 million, maintaining strict financial oversight.
• Organized status meetings to address concerns and capture actionable feedback for project alignment.
• Reviewed project risks and devised proactive strategies to avoid potential roadblocks.