Summary
Overview
Work History
Education
Skills
Timeline
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Carol Jennewein

Summary

Proven track record in enhancing customer satisfaction and team performance, leadership and problem-solving skills. Excelled in roles requiring customer service excellence and cash handling precision. Demonstrated ability to foster positive environments, underscored by a cheerful demeanor and safety awareness. Achieved significant improvements in operational efficiency and client trust.

Overview

15
15
years of professional experience

Work History

Stay at Home Mom

N/A
08.2021 - Current
  • (Childcare) Maintained clean and organized living and play areas to promote child health and safety.
  • Developed engaging activities to help children learn and grow.
  • Teaching social skills and manners
  • (Household Management) Managing household finances and budgeting
  • Planning and preparing meals
  • Cleaning and maintaining the house
  • (Scheduling and Coordination) Coordinating and scheduling my childs activities

Shift Manager

Dollar Tree
03.2020 - 05.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.


Residential House Cleaner

N/A
10.2018 - 07.2020
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.

Jewelry Sales Associate

Walmart
05.2013 - 09.2018
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Shift Leader

Hardees Restaurant
01.2010 - 04.2013
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma -

Hillsboro High School
Hillsboro, MO
05.2010

Skills

  • Customer Service
  • Customer Assistance
  • Positive Attitude
  • Cash Handling
  • Friendly
  • Cheerful and energetic
  • Safety awareness
  • CPR training
  • Early Childhood Education
  • Food Handler

Timeline

Stay at Home Mom

N/A
08.2021 - Current

Shift Manager

Dollar Tree
03.2020 - 05.2021

Residential House Cleaner

N/A
10.2018 - 07.2020

Jewelry Sales Associate

Walmart
05.2013 - 09.2018

Shift Leader

Hardees Restaurant
01.2010 - 04.2013

High School Diploma -

Hillsboro High School

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Carol Jennewein