Carol Jennings
Memphis,TN
Summary
Patient-oriented Nurse with 27 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with post operative surgical specialty.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse
Methodist Lebonheur Hospital
01.2019 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, medical assistants, orthopedic technicians and unit clerks.
Administrator
Intrepid USA Home Care
Memphis, Tennessee
01.2018 - 01.2019
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained personnel records and updated internal databases to support document management.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
Administrator/ Clinical Manager/ Case Manager
Home Health Care of West Tennessee
Bartlett, TN
04.2010 - 01.2018
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained personnel records and updated internal databases to support document management.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Generated reports to suggest corrective actions and process improvements.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Targeted new customers to grow geographic reach and increase revenue.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Community Educator/Transitional Care Nurse
Murray Calloway County Hospital
Murray, KY
01.2009 - 01.2010
- Maintained and developed relationships between agency and area hospitals and physicians.
- Increased and Maintained 90% Medicare referral base.
- Provided community education regarding home health services and regulations.
- Worked as a Transitional Care Nurse at Murray Calloway County Hospital and Inpatient Rehab.
RN Clinic Nurse
Primary Care Group
Murray, Kentucky
2008 - 2010
- Worked up patient for clinic visits for a Cardiologist part time.
- Checked vital signs
- Reviewed medications with patient.
- Ordered lab tests and radiology when needed.
- Set up appointments for patients for stress tests, echocardiograms and hearth catheterizations
- Made referrals to other physicians
- Arranged for referrals to out of town physicians for patients.
- Called in patient medication refills.
- Maintained patient documentation in EMR
Medical/Surgical RN
Murray Calloway County Hospital
Murray, Kentucky
2007 - 2008
- Worked in various units as assigned primarily emergency and cardiac care units
- Maintained database of patient information and updated vital statistics
- Provided care that was specific to patient’s age and condition
- Ensured that infection control procedures were implemented
- Supervised non-licensed nursing personnel and assigned tasks
- Provided information to patients and/or family members
- Ensured that patient care procedures were implemented
- Participated in patient assessment meetings
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT06.2020
Associate of Science - Nursing
Excelsior College
Albany, NY05.2004
Liscensed Practical Nurse - Nursing
Arkansas Valley Technical Institute of Arkansas Tech University
Ozark, AR08.1996
Skills
- Chronic Disease Management
- Nursing staff leadership
- Mobility Assistance
- Care Planning
- Precepting
- Patient Management
- Case Management
- Wound Care
- Patient Assessment
- Direct Patient Care
- Clinical judgment
Certification
- BLS
- Certified OASIS Specialist - Clinical (COS_C)
Timeline
Registered Nurse
Methodist Lebonheur Hospital
01.2019 - Current
Administrator
Intrepid USA Home Care
01.2018 - 01.2019
Administrator/ Clinical Manager/ Case Manager
Home Health Care of West Tennessee
04.2010 - 01.2018
Community Educator/Transitional Care Nurse
Murray Calloway County Hospital
01.2009 - 01.2010
RN Clinic Nurse
Primary Care Group
2008 - 2010
Medical/Surgical RN
Murray Calloway County Hospital
2007 - 2008
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Excelsior College
Liscensed Practical Nurse - Nursing
Arkansas Valley Technical Institute of Arkansas Tech University
- BLS
- Certified OASIS Specialist - Clinical (COS_C)
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