Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Carol Jimenez

Carol Jimenez

Fort Worth,TX

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Customer First Logistics
Fort Worth, TX
12.2022 - Current
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Delivery Driver

Domino's Pizza
Fort Worth, TX
06.2021 - 05.2023
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Handled cash payments from customers for delivery orders.
  • Maintained cleanliness of vehicle interior and exterior.
  • Identified potential problems or complaints from customers and took appropriate action as necessary.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Processed online payments via credit card, debit card or PayPal.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Ensured that the correct order was delivered to the customer.
  • Recorded accurate mileage log information during each shift.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Delivered fresh food to customers across local area.
  • Recorded weekly hours and mileage for accurate payment.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Analyzed customer address to determine best route for timely delivery.
  • Collected money, provided change and recorded transactions on receipts.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

Insurance Verifier

RDI Corporation
Waco, TX
10.2021 - 11.2022
  • Determined whether additional documentation was needed to process claims.
  • Informed customers about the status of their claims or any problems that may arise during processing.
  • Provided customer service support by answering questions regarding benefits, coverage, payment plans.
  • Verified insurance coverage and eligibility for services using computer software.
  • Evaluated medical necessity of services provided by providers.
  • Reviewed patient information to ensure accuracy of data entered into the system.
  • Performed verification of Medicare coverage.
  • Identified important patient and demographic information.
  • Managed multiple tasks and priorities in a high-volume, fast-paced environment.
  • Interviewed patients to complete case histories and intake forms.

Laborer

Amazon Air
Fort Worth, TX
05.2021 - 11.2021
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Completed variety of physical labor tasks.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.

Driver

All My Sons Moving
Fort Worth, TX
05.2021 - 07.2021
  • Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
  • Researched various routes from origin to destination in order to minimize travel time and fuel costs; selecting shortest route available.
  • Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
  • Inspected loaded trucks for accuracy of load against order sheets; ensuring all orders were fulfilled correctly before leaving pick up point.
  • Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
  • Lifted heavy objects using correct lifting techniques to avoid injury.
  • Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
  • Moved customer boxes to and from trucks, working quickly to maintain schedules.
  • Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.

Delivery Driver

Southern Star Express
Fort Worth, TX
10.2019 - 05.2021
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Sales Associate

Polo Ralph Lauren
Fort Worth, TX
01.2019 - 12.2019
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Processed credit card transactions quickly and securely.
  • Attended weekly team meetings to review performance goals and objectives.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Developed trusting relationships with customers by making personal connections.
  • Collected payments and provided accurate change.
  • Bagged or packaged purchases and wrapped gifts.

Education

High School Diploma -

R.L. Paschal High School
Fort Worth, TX
06-1999

Skills

  • Vehicle Maintenance
  • Cargo Handling
  • Payment Collection
  • Package scanning
  • Product Promotion
  • GPS Navigation
  • Dispatch Communication
  • Lifts up to 50 pounds
  • Defensive Driving
  • Customer Service
  • Courteous and polite demeanor
  • FLUENT IN Spanish and English
  • Dependable and reliable
  • Valid Driver's License
  • Positive Attitude
  • Route Management
  • Retail Logistics
  • Pre-Trip and Post-Trip Inspections
  • Teamwork and Collaboration
  • Clean Driving Record

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Like to Garden
  • Love to cook
  • Family oriented
  • Hard Worker
  • Self Motivated

Timeline

Delivery Driver

Customer First Logistics
12.2022 - Current

Insurance Verifier

RDI Corporation
10.2021 - 11.2022

Delivery Driver

Domino's Pizza
06.2021 - 05.2023

Laborer

Amazon Air
05.2021 - 11.2021

Driver

All My Sons Moving
05.2021 - 07.2021

Delivery Driver

Southern Star Express
10.2019 - 05.2021

Sales Associate

Polo Ralph Lauren
01.2019 - 12.2019

High School Diploma -

R.L. Paschal High School

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Carol Jimenez