Carol Jimenez
Fort Worth
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Customer First Logistics
12.2022 - 01.2025
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Delivery Driver
Domino's Pizza
06.2021 - 05.2023
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Handled cash payments from customers for delivery orders.
- Maintained cleanliness of vehicle interior and exterior.
- Identified potential problems or complaints from customers and took appropriate action as necessary.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Processed online payments via credit card, debit card or PayPal.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Ensured that the correct order was delivered to the customer.
- Recorded accurate mileage log information during each shift.
- Answered customer inquiries regarding menu items, prices and availability.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Delivered fresh food to customers across local area.
- Recorded weekly hours and mileage for accurate payment.
- Carried food in insulated bags to maintain hot or cold temperature.
- Analyzed customer address to determine best route for timely delivery.
- Collected money, provided change and recorded transactions on receipts.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Insurance Verifier
RDI Corporation
10.2021 - 11.2022
- Determined whether additional documentation was needed to process claims.
- Informed customers about the status of their claims or any problems that may arise during processing.
- Provided customer service support by answering questions regarding benefits, coverage, payment plans.
- Verified insurance coverage and eligibility for services using computer software.
- Evaluated medical necessity of services provided by providers.
- Reviewed patient information to ensure accuracy of data entered into the system.
- Performed verification of Medicare coverage.
- Identified important patient and demographic information.
- Managed multiple tasks and priorities in a high-volume, fast-paced environment.
- Interviewed patients to complete case histories and intake forms.
Laborer
Amazon Air
05.2021 - 11.2021
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Worked with team members to ensure efficient workflow throughout the day.
- Completed variety of physical labor tasks.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
Driver
All My Sons Moving
05.2021 - 07.2021
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Researched various routes from origin to destination in order to minimize travel time and fuel costs; selecting shortest route available.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Inspected loaded trucks for accuracy of load against order sheets; ensuring all orders were fulfilled correctly before leaving pick up point.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Moved customer boxes to and from trucks, working quickly to maintain schedules.
- Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
Delivery Driver
Southern Star Express
10.2019 - 05.2021
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Sales Associate
Polo Ralph Lauren
01.2019 - 12.2019
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Developed trusting relationships with customers by making personal connections.
- Collected payments and provided accurate change.
- Bagged or packaged purchases and wrapped gifts.
Education
High School Diploma -
R.L. Paschal High School
06-1999
Skills
- Vehicle Maintenance
- Cargo Handling
- Payment Collection
- Package scanning
- Product Promotion
- GPS Navigation
- Dispatch Communication
- Lifts up to 50 pounds
- Defensive Driving
- Customer Service
- Courteous and polite demeanor
- FLUENT IN Spanish and English
- Dependable and reliable
- Valid Driver's License
- Positive Attitude
- Route Management
- Retail Logistics
- Pre-Trip and Post-Trip Inspections
- Teamwork and Collaboration
- Clean Driving Record
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Like to Garden
- Love to cook
- Family oriented
- Hard Worker
- Self Motivated
Contact
Fort Worth, TX 76106
Education and Training
other,Fort Worth, TX
Timeline
Delivery Driver
Customer First Logistics
12.2022 - 01.2025
Insurance Verifier
RDI Corporation
10.2021 - 11.2022
Delivery Driver
Domino's Pizza
06.2021 - 05.2023
Laborer
Amazon Air
05.2021 - 11.2021
Driver
All My Sons Moving
05.2021 - 07.2021
Delivery Driver
Southern Star Express
10.2019 - 05.2021
Sales Associate
Polo Ralph Lauren
01.2019 - 12.2019
High School Diploma -
R.L. Paschal High School
Similar Profiles
Carol JimenezCarol Jimenez
Delivery Driver at Customer First LogisticsDelivery Driver at Customer First Logistics
Aaron JohnstonAaron Johnston
Amazon Delivery Driver at Customer First LogisticsAmazon Delivery Driver at Customer First Logistics
Anthony KligoraAnthony Kligora
Delivery Driver at Obidos LogisticsDelivery Driver at Obidos Logistics
Abdulla ShafieAbdulla Shafie
Front Desk Personal at Plant fitnessFront Desk Personal at Plant fitness
Carisa Hope TurnbowCarisa Hope Turnbow
Volunteer at Arlington SDA ChurchVolunteer at Arlington SDA Church