Carol Johnson
Lauderhill,FL
Summary
Proven logistics expert with over two decades of experience, including a pivotal role at CBBC where I spearheaded warehouse operations to enhance on-time delivery outcomes. Skilled in cargo handling and fostering seamless dispatch communication, I excel in driving efficiency and providing exceptional customer service. Dependable worker with experience in the transportation industry. Proven track record of successfully completing on-time deliveries while maintaining a safe and efficient working environment. Excellent problem-solving skills and an unwavering commitment to customer service excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Warehouse Handler
Federal Express
Fort Lauderdale, Florida
10.2024 - Current
- Assisted in the organization of products on shelves for easy access by customers.
- Stored inventory in designated areas following proper placement techniques.
- Conducted regular cycle counts of inventory to ensure accuracy of stock levels.
Delivery Driver
Instantcart
Fort Lauderdale, Florida
08.2021 - Current
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
Warehouse Lead
CBBC
Fort Lauderdale, Florida
03.2017 - 01.2023
- Trained new employees on proper handling techniques and safety protocols to prevent accidents.
- Directed daily activities and workload for warehouse team to achieve output goal requirements.
- Facilitated communication between cross-functional departments to ensure smooth workflow.
- Oversaw warehouse job functions to meet on-time delivery needs.
Stand-Up Forklift Operator
Southeast Frozen Foods
Miami, Florida
05.1998 - 12.2017
- Implemented best practices for storage space utilization in order to maximize efficiency.
- Maintained accurate inventory records through regular cycle counts and audits.
- Kept detailed logs of all shipments received and delivered accurately.
- Developed a thorough understanding of safety protocols and successfully adhered to them at all times.
Education
Criminal Justice
Miami Dade College
Miami, FLSkills
- Warehouse organization
- Team leadership
- Problem solving
- Task prioritization
- Training and development
- Pallet jack and hand truck operation
- Skilled forklift operator
- Exceptional written and verbal communication skills
- Excellent sense of direction
- Teamwork and collaboration
- Stocking and inventory
- Package scanning
- Loading and unloading
- Positive attitude
Certification
Forklift certified
Timeline
Warehouse Handler
Federal Express
10.2024 - Current
Delivery Driver
Instantcart
08.2021 - Current
Warehouse Lead
CBBC
03.2017 - 01.2023
Stand-Up Forklift Operator
Southeast Frozen Foods
05.1998 - 12.2017
Criminal Justice
Miami Dade College