Carol Johnson
Apollo Beach,FL
Summary
Dedicated Home Health Aide with expertise in patient care, vital signs monitoring, and personal hygiene assistance. Committed to enhancing client well-being through compassionate support and effective care plan adherence.
Overview
14
14
years of professional experience
Work History
Home Health Aide
Gt Independence
Sturgis, MI
11.2019 - 09.2024
- Provided personalized care and assistance to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, personal hygiene, and meal preparation to enhance quality of life.
- Monitored client health status, documenting changes and reporting concerns to healthcare professionals.
- Coordinated medication schedules to ensure compliance and prevent adverse interactions among clients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Fairgrounds Matron
Florida State Fair Authority
Tampa, FL
02.2011 - 02.2018
- Assisted in training new staff on customer service protocols and company policies for consistent service delivery.
- Developed and maintained strong relationships with customers, resulting in increased satisfaction and loyalty.
- Monitored customer feedback and identified trends to recommend process improvements for enhanced efficiency.
- Collaborated with cross-functional teams to address complex issues and implement effective solutions swiftly.
- Mentored junior representatives, fostering a culture of continuous improvement and professional development within the team.
- Led initiatives to streamline workflows, reducing response times while maintaining high service quality standards.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Home Health Aide
Senior Solutions At Home Inc.
Tampa, FL
04.2015 - 06.2015
- Developed trusting relationships with clients through compassionate communication and active listening skills.
- Implemented effective care plans tailored to individual client needs, promoting independence and well-being.
- Trained new aides on best practices for caregiving, enhancing service delivery across the team.
- Collaborated with multidisciplinary teams to optimize client care strategies and improve service outcomes.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Merchandiser/ Remote
Convergence Marketing Inc.
Tampa, FL
01.2011 - 03.2015
- Developed and implemented effective merchandising strategies to enhance product visibility and sales performance.
- Conducted regular inventory audits to ensure optimal stock levels and reduce shrinkage.
- Collaborated with cross-functional teams to execute promotional campaigns and increase market penetration.
- Trained and mentored junior team members on best merchandising practices and company standards.
- Executed planograms to maximize product placement efficiency and improve customer experience in-store.
- Monitored sales data to assess effectiveness of merchandising strategies, making adjustments as needed for improvement.
Education
Medical Assistant
Florida Career College
Tampa, FL01-2023
Medical Billing And Coding Diploma - Medical Billing And Coding
Sanford–Brown
Tampa, FL06-2010
High School Diploma -
Western High School
Detroit, MI06-1987
Skills
- Patient care
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- Housekeeping
- Meal preparation
- Vital signs monitoring
- Medication organization
- Patient transport
- Interpersonal communication
- Care plan adherence
- Behavioral management
- Medication administration
- Behavior redirection
- Schedule management
- Patient advocacy
- Medical charting
- Physical therapy support
- Ambulation assistance
- Progress documentation
- Chronic disease management
- Clinical quality program standards
- Case management
Timeline
Home Health Aide
Gt Independence
11.2019 - 09.2024
Home Health Aide
Senior Solutions At Home Inc.
04.2015 - 06.2015
Fairgrounds Matron
Florida State Fair Authority
02.2011 - 02.2018
Merchandiser/ Remote
Convergence Marketing Inc.
01.2011 - 03.2015
Medical Assistant
Florida Career College
Medical Billing And Coding Diploma - Medical Billing And Coding
Sanford–Brown
High School Diploma -
Western High School