Carol Jones

• Promptly answer multi-line phone system and greet callers enthusiastically and answer questions/find medical care team provider
• Answer front doors (locked unit) screen visitors and announce them to patient room before escorting back
• Entering information into EPIC; including patient information for admission (appropriate service codes, billing codes, treatment team members, times of arrival) Other experience using EPIC include, looking up patient information patient station, looking for orders & calling for tests/ x-rays then communicating with RN arranging transport if necessary to and from appointments
• Scan consents and release forms into patient records in EPIC
• Maintain record and distribute parking passes to parents
• Call appropriate area for repairs on unit
• Order equipment/ supplies as necessary
• Support family members and help with difficulties
• Maintain professional work environment
• Ordering supplies
• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated respect, friendliness and willingness to help wherever needed
• Organized and detail-oriented with strong work ethic
• Developed and maintained courteous and effective working relationships

Over the years I have done pet sitting for friends and family pets.

Able to provide references upon request

• Stripping, stocking and setting up patient rooms, assisting nurses with procedures, assisting patients with ADL's, vitals, assembling medical supplies for procedures, transporting patients to appointments, building relationships with patients and their families, helping to make their stay more comfortable
• Environmental duties including keeping logs of equipment and sending equipment to be serviced on routine basis
• Performing other duties as assigned
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
• Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.

• Promptly answered multi-line phone system and greeted callers enthusiastically.
• Greeting members upon arrival
• Checking members accounts for information at their request
• Assuring each customer has pleasant experiences while at Core
• Filling out agreements and entering into computer system
• Ringing up sales in POS system and linking to customer's accounts
• Counting money and making change.
• Assisting members with use of equipment
• Making sure documentation of necessary repairs is completed
• Promoted to Marketing
• Developed relationships with area businesses and reached out to them, offering their employees incentives for using facilities to reach optimum health.
• Designed various handouts and set up deals for promotions
• Attended local business Health fairs, providing education and promoting health and wellness
• Set up personal trainers and nutritional information used in promoting club.

• As an employee of Brenneman Seed and Pet Center, a large part of my job was working/playing with the puppies and cleaning cages and habitats
• I learned a lot about caring for and working with the animals, reptiles, birds, and fish while employed there.

• While employed at Systems Unlimited I managed several homes and held different positions.
• Led team meetings to discuss best practices, share updates, and foster a collaborative work culture.
• Mentored and coached staff to improve performance and interactions with people we served.
• Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
• Created staff work schedules so each shift had appropriate number of employees for coverage.
• Protected clients' monies and property by tracking spending and reconciling accounts.
• Oversaw daily operations including compliance with state regulations and quality standards.
• Developed and implemented individualized care plans for people we served, enhancing overall well-being and making sure each individual received personalized care.
• Managed staff scheduling, training, and performance evaluations to optimize team effectiveness.
• Facilitated communication between families, support staff, and external agencies to ensure coordinated care.