Carol Jones
Capital One/Discover Bank Financial Services
Glassboro,NJ
28
years of professional experience
Senior Mortgage Underwriter professional 25+ years’ experience underwriting Conventional, Jumbo, USDA, FHA Direct Endorsement, VA -SAR/LAPP, and Home Equity loan products. Expert in credit risk, handling financial analysis, credit, and collateral including underwriting manual underwriting, DU/LP, including loans for agency, bank and investor guidelines. Recognized for meeting and exceeding productivity standards under strict deadlines. Excellent communication and interpersonal skills with internal departments and outside vendors. Adept at working with professionals at all levels within an organization.
Work History
Senior Mortgage Underwriter [home Equity Loans]
6 Years 8 Months- Complete review of first mortgage refinance and home equity loans for final approval
- Analyze and Evaluate risk of borrower(s): income (including complex business and personal tax returns), credit, asset documentation, title reports, HOI, fraud reports, and appraisal reviews for approval
- Manage large pipeline while maintaining decisions within SLA agreement of 48hr turn time
- Underwrite loans to specific bank guidelines and overlays and update loan systems accurately
- Ability to rework loans for alternative approval/counter offer
- Evaluated complex mortgage applications to ensure compliance with underwriting guidelines and risk management policies.
- Mentored junior underwriters, enhancing team performance through targeted training and feedback on decision-making processes.
- Led initiatives to integrate new technology tools into underwriting practices, driving greater operational effectiveness across teams.
Mortgage Underwriter
7 Months- Analyze and Evaluate risk of borrower(s): income (including complex business and personal tax returns), credit, asset documentation, title, fraud reports, and property documentation [well/septic/inspections]
- Evaluated mortgage applications to determine risk and compliance with lending guidelines.
- Collaborated with loan officers to clarify borrower information and ensure accurate submissions.
- Approved or denied loans based on established criteria and underwriting guidelines.
- Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
- Underwrite and render Loan decisions for FHA/ VA/ Conventional/Jumbo/USDA Loans, Manual Underwrites
- Ensure files are of investor quality by ensuring guidelines are met
- Issued Direct Endorsement Number by FHA, VA SAR
- Underwrite appraisals according to investor guidelines, FHA appraisals, VA SAR, USDA including manufactured homes
- Experience with Encompass software and GUS (USDA)
- Manage multiple priorities and meet deadlines in a fast paced, high volume work environment
Government Underwriter
19 Years 10 Months- Evaluated loan applications for creditworthiness and risk assessment.
- Analyzed financial documents to determine eligibility for mortgage loans.
- Reviewed property appraisals and title reports to ensure compliance with lending guidelines.
- Mentored junior underwriters, enhancing team knowledge and performance standards.
- Implemented process improvements that increased efficiency in loan processing workflows.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Underwrite appraisals according to investor guidelines, FHA appraisals, VA SAR, USDA including manufactured homes
- Experience with Encompass software and GUS (USDA).
Education
Bachelor of Arts - Accounting
Skills
FHA DE
VA SAR
LAPP
Conventional DU
LP
Manual underwriting
Home Equity Loan products
USDA
Income analysis
Collateral review
LOS knowledge
NetOxygen
Encompass
Mavent DataVerify
Fraud Guard
Loan underwriting expertise
FNMA guidelines
Timeline
Senior Mortgage Underwriter [home Equity Loans]
Capital One/Discover Bank Financial Services
05.2019 - 01.2026Read More
Mortgage Underwriter
Guaranteed Rate Affinity (via PHH Home Loans Acquisition)
03.2018 - 10.2018Read More
Government Underwriter
PHH Home Loans
05.1998 - 03.2018Read More
Stockton State College
Bachelor of Arts from Accounting
Read More
Underwriting Skills
- FHA DE & VA SAR/LAPP
- Conventional DU & LP, Manual underwriting, USDA
- Analysis of multiple types of income
- Collateral review for all types of loans
- LOS knowledge of NetOxygen, Encompass, also review of Mavent DataVerify/Fraud Guard