Carol Kelley

Cook, clean house, help with bathing & dressing. Drive to Dr. Dentist & store. Help with mail & paying bills. anyway the I could help my client

• Improved parental involvement in children''s education by organizing workshops, trainings, and events focused on child development.
• Actively participated in continuous quality improvement efforts within the program by analyzing data trends and identifying areas for potential growth.
• Supported successful transitions from preschool to kindergarten by sharing pertinent information about each child''s progress with receiving schools.
• Advocated for the needs of children and families within the Head Start program by participating in policy discussions at local and regional levels.
• Coordinated volunteer opportunities for parents within the classroom setting, enhancing their connection to their child''s educational experience.
• Developed strong partnerships with local organizations that offer supportive services to low-income families, increasing resource availability for Head Start participants.
• Managed a caseload of Head Start families efficiently and effectively, ensuring timely completion of required tasks and thorough follow-up on identified areas for support.
• Promoted health and wellness among Head Start families by coordinating access to medical, dental, mental health services, and nutrition education programs.
• Enhanced family engagement by conducting regular home visits and establishing strong relationships with parents.

• Assisted teachers with supervision and care of group of [Number] children.
• Supported student physical, mental, and social development using classroom games and activities.
• Supported student learning objectives through personalized and small group assistance.
• Maintained safety and security by overseeing students in recess environments.
• Supported classroom activities, tutoring, and reviewing work.
• Distributed learning materials such as worksheets, textbooks and group assignments.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.

• Maintained accurate records of student attendance, performance, and progress to ensure transparency and effective communication with parents.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Mentored junior teachers, sharing best practices and providing constructive feedback to improve their teaching techniques.
• Fostered a stimulating learning environment by maintaining well-organized and dynamic classroom spaces for daily use.
• Monitored students' academic, social, and emotional progress and recorded in individual files.
• Applied play-based strategies to provide diverse approaches to learning.
• Organized extracurricular activities that complemented the curriculum while fostering teamwork and leadership skills among students.
• Enhanced parent-teacher communication by holding regular meetings, discussing student performance, concerns, and areas for improvement.
• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.
• Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
• Enforced rules and managed behavior through developmentally appropriate discipline.

• Maintained a clean and organized environment for patients, performing regular housekeeping tasks to ensure hygiene standards were met.
• Facilitated mealtime assistance for patients requiring help with feeding or dietary restrictions while ensuring that nutritional needs were met.
• Expanded cultural competence by accommodating diverse backgrounds and preferences amongst both colleagues and patients.
• Assisted nurses with patient assessments, accurately documenting vital signs and health observations.
• Promoted patient safety through diligent monitoring and reporting of any changes in condition or concerns.
• Applied infection control protocols to minimize the risk of cross-contamination among patients, staff, and visitors.

• Developed strong relationships with families, providing regular updates on child progress and establishing trust.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.
• Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.

• Assisted colleagues with achieving task requirements, aiding team productivity and performance.
• Maintained accurate records of calls placed and received.
• Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
• Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
• Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
• Built rapport with callers through active listening skills and empathetic responses to their concerns or requests.
• Maintained a professional tone when assisting callers, ensuring positive experiences for both internal and external customers.
• Resolved customer issues and complaints promptly and politely, upholding satisfaction.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Demonstrated adaptability during peak hours or high-stress situations by remaining calm, focused, and efficient in handling multiple tasks simultaneously.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.