Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Kime

Pella

Summary

Dynamic Inside Sales Representative with a proven track record at Precision Pulley And Idler, excelling in customer service and relationship development. Enhanced sales revenue through strategic client engagement and tailored solutions. Known for exceptional communication and product knowledge, fostering long-term partnerships and ensuring customer satisfaction.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

33
33
years of professional experience

Work History

Inside Sales Representative

Precision Pulley And Idler
08.1994 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.

Receptionist

Enduro Corporation
03.1992 - 08.1994
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

High School Diploma -

Pella Community Schools
Pella, IA
05-1990

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Product knowledge
  • Relationship development
  • Email and phone etiquette
  • Organized and efficient
  • Relationship building
  • Tenacious follow-up
  • Dependable
  • Telephone sales
  • Multitasking Abilities
  • Excellent communication

Timeline

Inside Sales Representative

Precision Pulley And Idler
08.1994 - Current

Receptionist

Enduro Corporation
03.1992 - 08.1994

High School Diploma -

Pella Community Schools

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Carol Kime