Carol Kleinbeck
Care Coordinator/CNA
Silverton,Idaho
Summary
To obtain a position in an exciting field that would be both encouraging and rewarding. Want to work in a challenging environment where skills can be utilized and have an opportunity for improvement. Willing to learn, dependable, willing to be trained and to strengthen experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Care Coordinator
Crest Home Health And Hospice
Coeur D Alene, ID
07.2012 - Current
- Answer multiple phone calls, speak to patients, prepare admissions for clinical staff, call patient to set up times, verify addresses.
- Phone calls to MD offices to verify patient status with office and to see if MD will sign paperwork.
- Work with staff at VA in Spokane to get veterans on home health services, help with getting authorization when patient comes out of hospital without authorization.
- Keep patients EMR's up to date, put any in coming files from fax files into appropriate patient charts.
- EMR's that have worked with are CareVoyant, Cerner and Brightree.
- Weekly scheduling for home health and hospice C.N.A.
- Supported patient care excellence via planning and interpretation of programs
- Completed resident assessments in accordance with current regulations and guidelines
- Developed rapport to create safe and trusting environment for care
- Determined specific needs and provided most appropriate level of services for patient well-being.
CNA/Receptionist/Staffing Coordinator
Life Care Center Of Coeur D Alene
Coeur D'Alene, ID
04.2003 - 07.2012
- Operate multi-line phones and paging systems, ordering office supplies, assist Business office Manager with tasks that include, filing resident information, entering new residents into computer as well as discharging residents out of computer.
- Monthly and 24 hour schedules for Licensed Nurses and CNA's, interviewing and hiring CNA's, handling call-offs, background checks, drug testing, verify references, ensure licenses were not expired, assisting in orientations, entering IDA into computer, auditing MARS/TARS.
- Support nursing staff in calm, efficient manner during acute, emergency situations. Properly and safely lift, move, transfer and position residents in bed, wheelchairs and while using other equipment. Assist residents with ADL's, make beds, vital signs and making sure that residents are taken care of in appropriate manner.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Obtained client medical history, including medication information, symptoms and allergies
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
Education
GED -
North Idaho College
Coeur D'alene, ID05.1988
Skills
- In-service Programs
- Time Management
- Decision Making
- Active Listening Skills
- Communication Skills
- Customer Service Skills
- Willingness to Learn
Certification
Certified Nursing Assistant License
Medical Terminology
Volunteer Experience
Idaho Army National Guard - Bravo Company Secretary/Lead
Bravo Company Newsletter
Bravo Company Care Teams during Iraq deployment 2010-2011
Volunteer Coordinator for the Guardians foundation 2012-2013
Hospice Volunteer 2020 to present
Timeline
Care Coordinator
Crest Home Health And Hospice
07.2012 - Current
CNA/Receptionist/Staffing Coordinator
Life Care Center Of Coeur D Alene
04.2003 - 07.2012
GED -
North Idaho College
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