CAROL KURT
Hydro,OK
Summary
Looking for an opportunity to excel and advance in the future.
Overview
10
10
years of professional experience
Work History
Senior Branch Manager
Empire Finance
06.2023 - Current
- Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
- Streamlined workflow processes to increase operational efficiency without compromising on service quality or delivery speed.
- Ensured regulatory compliance by keeping abreast of industry developments, updating policies as necessary, and conducting regular audits.
- Boosted employee morale through effective communication, recognition initiatives, and opportunities for career development.
Branch Manager
Covington Credit
08.2019 - 06.2023
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Branch manager
RED RIVER CREDIT CORPORATION
08.2015 - 08.2019
- Examine, evaluate, or process loan applications
- Oversee the flow of cash or financial instruments
- Legals
- Field collections
CAR
CONTINENTAL CREDIT
10.2014 - 08.2015
- Applications processing, collections, field collections
Education
BBA - Accounting
SWOSU
Weatherford, OK01.1997
Skills
- Customer and Personal Service
- Administration and Management
- Judgment and Decision Making
- Mathematics
- Computers and Electronics
- Sales and Marketing
- Active Learning
- Instructing
Timeline
Senior Branch Manager
Empire Finance
06.2023 - Current
Branch Manager
Covington Credit
08.2019 - 06.2023
Branch manager
RED RIVER CREDIT CORPORATION
08.2015 - 08.2019
CAR
CONTINENTAL CREDIT
10.2014 - 08.2015
BBA - Accounting
SWOSU
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