Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Lovato

Denver,CO

Summary

Dynamic accounting professional with a proven track record at ACCU Inc., excelling in accounts receivable and customer relations. Demonstrated attention to detail and effective time management skills, successfully reducing outstanding balances and enhancing collection efficiency. Proficient in Microsoft Excel, ensuring accurate financial reporting and fostering strong client relationships.

Overview

12
12
years of professional experience

Work History

Accountant

ACCU Inc.
08.2017 - Current
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for customer purchases and recorded transaction dates, prices and fees to support accuracy.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Responded to inbound inquiries regarding accounts and payments.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
  • Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
  • Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
  • Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Effectively communicated with clients about payment needs and kept updated detailed and accurate ledgers.
  • Entered figures using a 10-key calculator to compute data quickly.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reviewed accounts on a monthly basis to assess aging and pursue collection of funds.
  • Monitored accounts to verify compliance with payment terms and schedules.

Accounting Clerk

Outsource Financial
01.2013 - 03.2015
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in the accounting process.
  • Entered figures using 10-key calculator to compute data quickly.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Education

High School Diploma -

Auraria Campus
Denver, CO

Skills

  • Accounting and bookkeeping
  • Accounts payable and receivable
  • Attention to detail
  • MS office suite
  • Customer relations
  • Data inputting
  • Time management
  • Microsoft Excel
  • A/P and A/R
  • Bookkeeping

Timeline

Accountant

ACCU Inc.
08.2017 - Current

Accounting Clerk

Outsource Financial
01.2013 - 03.2015

High School Diploma -

Auraria Campus
Carol Lovato