Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Mack

Vancouver,WA

Summary

Proven track record in enhancing financial accuracy and operational efficiency at World Vision U.S., leveraging expertise in bank statement reconciliation and payroll processing. Demonstrated ability to maintain confidentiality and foster team collaboration, significantly improving cross-functional communication and database management.

Overview

43
43
years of professional experience

Work History

Bookkeeper

Matthew 25 Community
03.2013 - Current
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Managed accounts payable and receivable activities.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Completed tax forms in compliance with legal regulations.

Paralegal

Damascus Law
04.2021 - 06.2022
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
  • Optimized legal proceedings with precise preparation of trial notebooks and evidence.

Legal Assistant

Gresham Family Law
01.2021 - 04.2021
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Legal Assistant

Gresham Family Law
10.2012 - 05.2017
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.

Secretary/Accounts Receivable Bookkeeper

First Christian Church of Monrovia
04.2005 - 02.2011
  • t documents, memos and invoices.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted in event planning and execution for company
  • Created and updated membership rosters, church documents and basic reports.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
  • Served as a liaison between the pastor, ministry leaders, volunteers, and parishioners to foster open communication channels within the church community.
  • Supported the financial stability of the church by accurately tracking donations, pledges, and offerings on a weekly basis.
  • Facilitated efficient meetings by preparing and distributing meeting agendas to board members, ministry leaders, and other relevant parties in advance.
  • Assisted in organizing fundraising efforts that contributed significantly towards meeting annual financial goals of the church community projects.

Pastoral Care Senior Secretary

City of Hope
03.2004 - 03.2005
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.
  • Supported departmental goals by providing reliable assistance to colleagues as needed, effectively demonstrating teamwork skills and a strong sense of responsibility.
  • Maintained a welcoming environment for visitors by greeting guests professionally, managing phone calls, and directing inquiries to appropriate personnel promptly.
  • Assisted in the preparation of presentations or reports, ensuring accuracy and professionalism in all documents produced.
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted coworkers and staff members with special tasks on daily basis.

Office Manager

Azusa Chamber of Commerce
09.2000 - 04.2003
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Director of Operations

West Covina Chamber of Commerce
02.1999 - 03.2000
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Assisted in managing budgets and financial reports, ensuring proper allocation of resources and fiscal responsibility.
  • Prepared weekly check runs for approved invoices, delivering accurate payments to vendors on time.
  • Assisted in month-end closing procedures, ensuring timely completion of financial statements.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.

Special Programs Coordinator

World Vision U.S.
04.1982 - 04.1989
  • Ensured compliance with federal, state, and local regulations by maintaining detailed records of all program activities.
  • Facilitated communication between cross-functional teams involved in program planning and execution, fostering productive collaboration.
  • Trained new employees on proper methods for entering, organizing, and maintaining company database records.
  • Created reports, presentations and other materials for executive staff.

Education

High School Diploma -

Gladstone High School
Covina, CA
06.1980

Skills

  • Accounts Receivable
  • Bank Statement Reconciliation
  • Payroll Processing
  • Financial Recordkeeping
  • Expense Tracking
  • Payroll Administration
  • MS Office expert

Timeline

Paralegal

Damascus Law
04.2021 - 06.2022

Legal Assistant

Gresham Family Law
01.2021 - 04.2021

Bookkeeper

Matthew 25 Community
03.2013 - Current

Legal Assistant

Gresham Family Law
10.2012 - 05.2017

Secretary/Accounts Receivable Bookkeeper

First Christian Church of Monrovia
04.2005 - 02.2011

Pastoral Care Senior Secretary

City of Hope
03.2004 - 03.2005

Office Manager

Azusa Chamber of Commerce
09.2000 - 04.2003

Director of Operations

West Covina Chamber of Commerce
02.1999 - 03.2000

Special Programs Coordinator

World Vision U.S.
04.1982 - 04.1989

High School Diploma -

Gladstone High School
Carol Mack