Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Carol Mangano

Carol Mangano

Albany,NY

Summary

Highly accomplished executive support professional with a proven ability to optimize administrative functions and provide confidential, high-level assistance. Skilled in complex calendar management, meeting coordination, and adapting to fast-paced environments. Consistently delivers successful outcomes through strong communication, organizational, and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Executive Assistant to the Vice President for Academic Affairs

Union College
Schenectady, NY
08.2021 - Current
  • Provide high-level administrative and operational support to the Office of Academic Affairs.
  • Ability to exhibit discretion, confidentiality, and composure in a demanding executive setting.
  • Highly results-oriented and capable of autonomous task management, consistently meeting deadlines and objectives.
  • Proactively manages and prioritizes diverse workloads, ensuring timely completion of critical initiatives.
  • Coordinate and schedule appointments, manage calendars, and prioritize conflicting appointments.
  • Establish and maintain effective professional office processes to serve four academic deans, 350+ faculty, 90 staff and parents.
  • Initiated efforts to improve office operations by 75%.
  • Draft, edit, and distribute important communications and correspondence from the Office of Academic Affairs.
  • Organize, represent, and prepare for meetings by creating agendas, support documents, and gathering materials.
  • Ensure follow-up on action items from meetings
  • Plan, manage, and coordinate 15+ campus-wide events including Convocation, Dean’s List Reception, Founders’ Day, Prize Day, faculty awards and Fellowship events, Faculty meetings, Baccalaureate, and Commencement.
  • Oversee, manage and direct committees related to these events, including the Student Speaker Committee, Student Nominating Committee and Commencement Planning Committee.
  • Track project deadlines, budgets and deliverables, ensuring timely completion.
  • Create protocols for each event to ensure seamless execution, adherence to college standards, and a positive experience for all participants.
  • Drives successful events by effectively coordinating and collaborating with different departments across the campus.
  • Build and maintain relationships with key internal and external stakeholders, acting as a representative of the Academic Affairs department.
  • Serve as a source of academic information for the campus community, parents and the public.
  • Maintain the Academic Affairs and Commencement websites.
  • Prepare, lead and manage the budget for Commencement and other events; Monitor department budgets, reconcile and report status monthly; make informed decisions to adjust budget allocations as needed to maintain fiscal responsibility.
  • Assume leadership role in coordinating tasks performed by academic administrative assistants.
  • Outstanding communication skills, both written and verbal, with the ability to present information clearly and effectively.

Board of Directors Coordinator and Legal Assistant

The Research Foundation for SUNY
Albany, NY
09.2013 - 11.2019

Lead support to the Board of Directors, General Counsel, legal department, and top management, providing advice regarding processes, training, governance, roles, and functions; project manager for planning, coordinating and executing meetings. Worked independently with attention to detail.

  • Effectively synchronized over forty yearly meetings including four quarterly two-day meetings with 75 participants.
  • Planned and lead project timeline, meeting with the President, General Counsel, CFO and top vice presidents to coordinate deliverables and deadlines for board meetings and board committee meetings.
  • Prepared, distributed and presented weekly project status reports to the President, CFO, and top vice presidents.
  • Lead the creation, implementation, and training of standard board processes, procedures and tools which streamlined the meeting process for all staff enabling staff to meet our board meeting deadlines.
  • Increased office record retrieval by 80% by developing a more efficient filing system.
  • Provided high level, confidential support to the office of the General Counsel and five attorneys including managing and prioritizing. calendars/meetings/webinars/phone calls/bills/budget oversight/reports/travel.
  • Drafted legal documents/agendas/resolutions for all board and committee meetings averaging 75 documents/meeting.
  • Managed and coordinated all aspects of meeting logistics which includes: procuring meeting space and negotiate hotel contracts , budget management, on site coordination, meals for the meetings, dinner arrangements, room set-up, seating charts, IT requirements, presentations, scheduling and attendance, coordinated Board member and staff travel and travel reimbursement.
  • Volunteered for special projects, including leading the logistical organization of the RF Presidential Search Committee.

Executive Assistant to the President & CEO

Hospice & Palliative Care Association of NYS
Albany, NY
04.2005 - 09.2013

Involved in all aspects of high level administration and operations support to the President, the association, board members and the public.

Education

Bachelor of Science -

SUNY Geneseo
Geneseo, NY

Skills

  • Executive Support
  • Calendar Management
  • Office Administration
  • MicroSoft Office/Google Applications
  • Document Preparation
  • Project Management
  • Process Improvement
  • Information Confidentiality
  • Reliable and Responsible

Timeline

Executive Assistant to the Vice President for Academic Affairs

Union College
08.2021 - Current

Board of Directors Coordinator and Legal Assistant

The Research Foundation for SUNY
09.2013 - 11.2019

Executive Assistant to the President & CEO

Hospice & Palliative Care Association of NYS
04.2005 - 09.2013

Bachelor of Science -

SUNY Geneseo