Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Carol Mangano

Carol Mangano

Albany,NY

Summary

Highly accomplished executive support professional with a proven ability to optimize administrative functions and provide confidential, high-level assistance. Skilled in complex calendar management, meeting coordination, and adapting to fast-paced environments. Consistently delivers successful outcomes through strong communication, organizational, and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Executive Assistant to the Vice President for Academic Affairs

Union College
08.2021 - Current
  • Provide high-level administrative and operational support to the Office of Academic Affairs.
  • Ability to exhibit discretion, confidentiality, and composure in a demanding executive setting.
  • Highly results-oriented and capable of autonomous task management, consistently meeting deadlines and objectives.
  • Proactively manages and prioritizes diverse workloads, ensuring timely completion of critical initiatives.
  • Coordinate and schedule appointments, manage calendars, and prioritize conflicting appointments.
  • Establish and maintain effective professional office processes to serve four academic deans, 350+ faculty, 90 staff and parents.
  • Initiated efforts to improve office operations by 75%.
  • Draft, edit, and distribute important communications and correspondence from the Office of Academic Affairs.
  • Organize, represent, and prepare for meetings by creating agendas, support documents, and gathering materials.
  • Ensure follow-up on action items from meetings
  • Plan, manage, and coordinate 15+ campus-wide events including Convocation, Dean’s List Reception, Founders’ Day, Prize Day, faculty awards and Fellowship events, Faculty meetings, Baccalaureate, and Commencement.
  • Oversee, manage and direct committees related to these events, including the Student Speaker Committee, Student Nominating Committee and Commencement Planning Committee.
  • Track project deadlines, budgets and deliverables, ensuring timely completion.
  • Create protocols for each event to ensure seamless execution, adherence to college standards, and a positive experience for all participants.
  • Drives successful events by effectively coordinating and collaborating with different departments across the campus.
  • Build and maintain relationships with key internal and external stakeholders, acting as a representative of the Academic Affairs department.
  • Serve as a source of academic information for the campus community, parents and the public.
  • Maintain the Academic Affairs and Commencement websites.
  • Prepare, lead and manage the budget for Commencement and other events; Monitor department budgets, reconcile and report status monthly; make informed decisions to adjust budget allocations as needed to maintain fiscal responsibility.
  • Assume leadership role in coordinating tasks performed by academic administrative assistants.
  • Outstanding communication skills, both written and verbal, with the ability to present information clearly and effectively.

Board of Directors Coordinator and Legal Assistant

The Research Foundation for SUNY
09.2013 - 11.2019

Lead support to the Board of Directors, General Counsel, legal department, and top management, providing advice regarding processes, training, governance, roles, and functions; project manager for planning, coordinating and executing meetings. Worked independently with attention to detail.

  • Effectively synchronized over forty yearly meetings including four quarterly two-day meetings with 75 participants.
  • Planned and lead project timeline, meeting with the President, General Counsel, CFO and top vice presidents to coordinate deliverables and deadlines for board meetings and board committee meetings.
  • Prepared, distributed and presented weekly project status reports to the President, CFO, and top vice presidents.
  • Lead the creation, implementation, and training of standard board processes, procedures and tools which streamlined the meeting process for all staff enabling staff to meet our board meeting deadlines.
  • Increased office record retrieval by 80% by developing a more efficient filing system.
  • Provided high level, confidential support to the office of the General Counsel and five attorneys including managing and prioritizing. calendars/meetings/webinars/phone calls/bills/budget oversight/reports/travel.
  • Drafted legal documents/agendas/resolutions for all board and committee meetings averaging 75 documents/meeting.
  • Managed and coordinated all aspects of meeting logistics which includes: procuring meeting space and negotiate hotel contracts , budget management, on site coordination, meals for the meetings, dinner arrangements, room set-up, seating charts, IT requirements, presentations, scheduling and attendance, coordinated Board member and staff travel and travel reimbursement.
  • Volunteered for special projects, including leading the logistical organization of the RF Presidential Search Committee.

Executive Assistant to the President & CEO

Hospice & Palliative Care Association of NYS
04.2005 - 09.2013

Involved in all aspects of high level administration and operations support to the President, the association, board members and the public.

Education

Bachelor of Science -

SUNY Geneseo
Geneseo, NY

Skills

  • Executive Support
  • Calendar Management
  • Office Administration
  • MicroSoft Office/Google Applications
  • Document Preparation
  • Project Management
  • Process Improvement
  • Information Confidentiality
  • Reliable and Responsible

Timeline

Executive Assistant to the Vice President for Academic Affairs

Union College
08.2021 - Current

Board of Directors Coordinator and Legal Assistant

The Research Foundation for SUNY
09.2013 - 11.2019

Executive Assistant to the President & CEO

Hospice & Palliative Care Association of NYS
04.2005 - 09.2013

Bachelor of Science -

SUNY Geneseo