Summary
Overview
Work History
Education
Skills
Timeline
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Carol Mann

Office Manager/Transcriptionist
Warwick,RI

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Detail-oriented and meticulous with proven track record of strong communication and effective collaboration.

Dedicated transcriptionist with a 32-year history of efficient and accurate transcription (130 wpm). In-depth knowledge of the insurance industry with commitment to meeting stringent deadlines.

Overview

6
6
years of post-secondary education
28
28
years of professional experience

Work History

Office Manager/Transcriptionist

Vincent Pellegrino Insurance Adjusters
Providence, Rhode Island
09.1993 - 08.2021
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Used headsets and transcribing software to transcribe insurance adjuster reports (130 wpm).
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Returned printed and electronic form dictated reports for adjusters signature and corrections.
  • Maintained logs of incoming dictation projects and transcription records.

Education

Accounting

Johnson & Wales University
Providence, RI
09.1977 - 07.1979

High School Diploma -

Pilgrim High School
Warwick, RI
09.1969 - 06.1973

Skills

    Documentation and control

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Timeline

Office Manager/Transcriptionist

Vincent Pellegrino Insurance Adjusters
09.1993 - 08.2021

Accounting

Johnson & Wales University
09.1977 - 07.1979

High School Diploma -

Pilgrim High School
09.1969 - 06.1973

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Carol MannOffice Manager/Transcriptionist